Is there a paper where the definition of the acronym ECM is stated?
By ,
September 04, 2011 - 10:52 AM
Hello Community,
currently I work on my master thesis and try to find a paper, which I can citate, where the first definition of ECM was made (back in 1999/2000).
As far as I found out, it was: 'The technologies used to create, capture, customize, deliver, and manage content in support of business processes'.
Unfortunately I wasn't lucky so far with my search.
Has anyone some clues for me where I can try to find it?
Thank you very much!