Information Bill of Rights

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Keywords: AIIM, Bill of Rights, Information, ERM

By ,

April 13, 2010 - 1:55 PM

I have below tried to create an Information Bill of Rights to help us define our goal. Please let me know what you think, - are we missing anything?

We should look at information is an asset that can be used to change reality, improve positioning, and reduce costs and risks. Knowledge is power, which means increased focus on the information worker in an electronic world. Web 2.0 has already started to influence how employees are connected to each other, and solutions like iPhone, Facebook and Twitter changes our enterprise requirements for functionality and usability. Information workers want solutions like in Star Trek, and over the next few years we will see new worker models and solutions for business information and users. 

Information Bill of Rights

  1. It must be easy to find, retrieve, and process relevant information
  2. Information must be available when, where, and how workers need it
  3. It must be easy to identify and connect with colleagues, partners, customers, and/or suppliers with the relevant expertise or interests
  4. It must be easy to create, share, and discuss information within and outside the organization
  5. Workers should be notified about information or colleagues that may be of value to them
  6. Staff must learn from each other and benefit from the collective intelligence of the organization
  7. The organization must not lose important knowledge when staff leaves or retires
  8. Business decisions and agreements must be documented and retained for future references and legal compliance
  9. Sensitive information must be secured with appropriate access control and retention
  10. Keeping everything is not a solution, no matter how inexpensive storage seems. Information that is no longer needed or useful should be systematically deleted. 

This is our Information Bill of Rights, - are we missing anything? Let us together improve this Information Bill of Rights, but also share it with friends and industry colleagues.

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Submitted by

I think points 2 and 7 address it, but non-proprietary standards such as TIFF and PDF-A should be encouraged for both archival and external access

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Submitted by

I suggest a review with ARMA’s Generally Accepted Recordkeeping Principles® (GARP) as the Information Bill of Rights may be an extension or next level. It includes Accountability, Transparency, Integrity, Protection, Compliance, Availability, Retention, and Disposition. Much of this was missing in the records related to the financial meltdown and cases like Madoff. The Information Bill of Rights could not exist without principles behind them.

If I have numbers 1 thru 4, is number 5 really needed? Do I want any more reasons to get notified of anything?

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Submitted by

Thanks. Will review GARP to see how we can position the above post.

My fifth one is a difficult one, and there may be a better way to formulate it. The idea is that I want learn from my colleagues and networks about relevant information. For example, - my Twitter contacts often tweet about good articles and resources on the web, which helps me learn about good stuff I may not have found on my own. Amazon does the same when recommending books, - “Other people that bought this book also bought…”. I think we are going to see a lot more of this type of recommendations / emergence in the years ahead.

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Submitted by

Thanks. Will review GARP to see how we can position the above post.

My fifth one is a difficult one, and there may be a better way to formulate it. The idea is that I want learn from my colleagues and networks about relevant information. For example, - my Twitter contacts often tweet about good articles and resources on the web, which helps me learn about good stuff I may not have found on my own. Amazon does the same when recommending books, - “Other people that bought this book also bought…”. I think we are going to see a lot more of this type of recommendations / emergence in the years ahead.

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