Case Studies and White Papers

• 7 steps to improving your business metrics.

  Most organizations have developed key performance indicators and metrics to help monitor and manage various aspects of their business. But too often, companies fail to track the most useful metrics on the health and operational efficiency of their business. This white paper explains why you need metrics and presents a framework to help you develop and use them. It also identifies and describes key metrics that every company should use and emphasizes the need to review them regularly to ensure they support your organizational goals.

• You've got a scanner, and you have a lot of paper to manage. Now what?

  Sure, you can scan documents to create a digital image to eliminate paper, but this 'scan-to-store' approach is a far cry from gaining real benefits of ‘scan-to-process’. This white paper reveals the five stages in the capture continuum and where you fit into it to better understand the full potential of modern document and data capture systems.

• Digitized Information Improves City Government Operations

  Find out how the City of Kent, WA consolidated disparate manual and redundant filing systems, manage the taxonomy and disposition of records to comply with city records management policies, and increased departmental efficiency and dramatically reduced the physical space needed to maintain paper files.

• What to consider before investing in document capture.

  Not sure what to look for in an enterprise capture solution? This white paper provides a detailed analysis of intelligent enterprise capture, including important considerations when making a document capture investment.

• Redefining ECM in the Post-PC Era

  Enterprise Content Management is being redefined for the new information landscape. Learn how IT can do more than create operational efficiencies -- it can now strategically transform your business by providing better decision-making, more responsive customer service, and reduced expenditures.

• Capture Driven Processes

  Business productivity requires efficient document driven processes. But creating an efficient process is by no means a simple task. Each step of a business process can contain a complex combination of information, human interactions and decisions, and the resulting output can affect countless subsequent processes throughout the business.

• Digitized information improves response time to Freedom of Information Law request.

  Learn how the New York State Department of Health implemented intelligent enterprise capture as part of a Freedom of Information Law (FOIL) system.  The project helped to improve access to content and response time to public request. As a result, FOIL request response time has been reduced by 50%, and the department has seen a 95% reduction in the ordering of paper and printing supplies.

• Distributed Capture Drives Next-Generation Imaging Processes
  Is document capture a good fit for your organization? Read this white paper to learn how other organizations have implemented distributed capture and how it has positively impacted their operations. Two case studies are profiled, providing real-world results on their distributed capture implementations.
• Taking capture to the next level.

  Are you looking to reduce costs and accelerate your paper based processes? This white paper provides an overview of the advanced capture capabilities – document classification and data extraction.

• Developing an Outcome Based Global Delivery Network for Document Processing Services

  In today’s economy, outsourcing service providers are under more pressure than ever to demonstrate to customers the business value enabled by their solutions. This indepth case study outlines the various aspects that DPO providers need to take into account in developing such a solution. It also offers a detailed look at the customer requirements, strategy and success factors in developing an outcome based, unifed, global delivery network for document processing.

• The digital mail room is dead.

  While the quest for the paperless office lives on, the digital mail room has quietly become obsolete. Documents no longer arrive at the office solely via mail or courier. As a result, there is no longer a single, controllable portal for documents to enter an organization. Hence the digital mail room will no longer deliver on its promise. What is needed now is a strategy to capture and transform all incoming documents, regardless of where paper comes from.

• Enterprise capture gives your business wings.

  In today’s economic climate, every enterprise is challenged to increase the velocity of its business processes while operating in the most efficient manner possible. Enterprise capture makes unstructured information understandable for input to business processes. This white paper explores the potential of enterprise capture and explains the elements of a typical system. It also presents the architecture, functionality and integration capabilities needed for a successful enterprise capture solution.

• ROI profiling Embry-Riddle Aeronautical University

  Moving its invoice and expense report management processes enabled Embry-Riddle to reduce IT overhead while improving access and usability for end users.

• Automating document driven business processes

  Find out how document capture is quickly moving toward mainstream adoption and how the shift from scan-to-archive to scan-to-process is profoundly changing the strategic importance of capture as an enterprise standard. Learn how to extend existing technologies and operational investments efficiently and cost effectively through enterprise capture.

• Why the paper you can’t see has your business in knots.

  To get a quick sense of how tight a grip paper-based processes have on your business, ask one simple question: “Do we spend more time acting on documents or handling them?” Going paperless can deliver huge savings in storage and archiving costs, and it will almost certainly speed up your processes.

• Reduce Mail Processing Delays and Improve Customer Service

  If you're looking to improve your mailroom automation, you need to ensure your solution handles any type of document format, has high classification rates, and can allow you  to monitor and trace your documents. Read how customers across industries report measurable successes.

• Capturing a new opportunity
  This white paper reveals the advantages of creating an enterprise-wide capture strategy, including fast ROI and measurable business benefits such as improved customer service and reduced operational costs.
  
• Paper is expensive. How do you go digital?

  Managing content that is derived from paper continues to be expensive. Industry analysts estimate that as much as 80% of all potentially usable business information originates from paper, or computerized information sources, requiring analysis and interpretation to be recognized for processing. To succeed in today’s digitally driven market; organizations need to streamline their business operations by structuring the flow of business documents and data.

• The Truth About ROI

  With the demand for document driven process automation accelerating, experts share their perspectives and help you gain better insight into the business value associated with solutions that automate key business processes.

• Do you have a roadmap for using capture technologies/solutions?

  In this "how-to" guide, you'll get tips for adopting a culture of document-driven business process automation enabled by enterprise capture. A structured and phased approach is intended to take you from where you are today, to where you want to be.  Learn how to build a sustainable enterprise capture strategy optimizing document-driven business processes.

• Standard Life increases efficiency of document processing.

  Find out how Standard Life, a major asset managing group, standardized their intelligent enterprise capture solution, enabling the company to deliver customized, business-focused document services and drive 1.1 million GBP annual savings.

• AIIM's B2B eNewsletter Featured Case Study of the Month
  Accounts Payable Automation: A Case Study on Meritor
  "The BRT's team ability to break down a complex AP process into its basic elements and apply the right level of automation for maximum benefit, has made AP automation a very lucrative initiative for Meritor, Inc."
  Meritor Director,
  Global Purchase to Pay
  
• Scanning technology helps bring life back to the Grateful Dead.

  In this case study, you'll learn how a CAD technology firm needed high resolution, large format scanning solutions to recreate original artwork from Grateful Dead artist Vince Perez. The project included a delicate original drawing ve scanned so that they could be reproduced on clothing. The originals, some of which were on delicate material like tissue paper, were carefully taken directly from the artist’s portfolio and fed into the scanner.

• Modern scanning technology helps restore a fading movie set.

  The sets, depicting the New York Public Library, had faded badly and needed to be replaced. To achieve the realism necessary, the sets were hand-painted at 1:12 scale and scanned before digital printing. The job was completed in only eight weeks at half the cost of the original – and the digitized originals can be used again and again.

• Paper forms be gone - Electronic data capture in the Cloud.

  Forms processing software takes paper forms and turns them into usable electronic data. Structured forms processing is the analysis and extraction of data from documents based on predefined template images and fields. This white paper guides you through the development of a structured forms processing web service.

• First comes scan-to-archive. Then scan-to-process. Now you can scan-to-collaborate.

  Buried by all the email attachments going back and forth in your organization? Well, say goodbye to messy attachments with Cloud services.  Organizations can save money on storage, desktop software and facilitate better collaboration with coworkers. Users can access their documents from any computer connected to the Internet and easily share their document to collaborate with co-workers.
• How to Automatically Index Scanned Forms Using Barcodes

  Did you know you can also add barcodes to the forms your organization creates? Doing so gives the scanned image a readily identifiable key (a patient, client or customer id), which allows for easy storage and retrieval in a database or content management system.
• Longevity of Digital Storage: Do You Know Your Data Conditions?

  The demand to retain digital content and data is rising, yet confidence in archival storage longevity is decreasing. Standards-based technologies can help deliver assurance.