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This report compares strategies for outsourced, centralized and distributed scanning, and concludes that there is a move back to centralized scanning operations, along with a greater investment in capture and recognition software to automate data capture and indexing processes. Although outsourcing has cost and management benefits, quality of indexing and difficulty of integration back into electronic archives are given as the biggest disadvantages.
Meanwhile, more reliable and more capable scanners, more automated capture processes, and in particular, the availability of a multi-function scanner/printer in almost every office has led over the last 5 to 6 years to a new model of distributed scanning, local to the office staff processing the documents. In this report, we look at the issues and potential benefits of these different approaches, and consider the potential Return on Investment (ROI) across the more popular application areas.
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This survey of 456 end-users was conducted in July 2007. Half of the survey population was comprised of large organizations (>1000 employees). The remaining 50% was virtually evenly split between medium (101 – 1,000) and small organizations (1 – 100.)
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A new AIIM survey among 400+ IT decision makers and influencers found that 89% of respondents think effective management of electronic information is “very important” or “important” to the long-term success of their organizations. The respondents claimed a surprising confidence in their information management systems with 63% indicating they were “very confident” or “quote confident” that they could prove their electronic information is “accurate, accessible, and trustworthy.” Only 9% of those surveyed expressed a lack of confidence in their information management systems.
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Despite the importance of management (as part of enterprise content management), the front-end functionality—content capture—is fundamentally critical to any ECM system. Content capture is any tool, technique or technology that enables the digitization of content so that it can be managed in an ECM.