AIIM — The Enterprise Content Management Association

The source for solving your business content challenges.

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Case Studies and White Papers

  • Most organizations have developed key performance indicators and metrics to help monitor and manage various aspects of their business. But too often, companies fail to track the most useful metrics on the health and operational efficiency of their business. This white paper explains why you need metrics and presents a framework to help you develop and use them. It also identifies and describes key metrics that every company should use and emphasizes the need to review them regularly to ensure they support your organizational goals.

  • Sure, you can scan documents to create a digital image to eliminate paper, but this 'scan-to-store' approach is a far cry from gaining real benefits of ‘scan-to-process’. This white paper reveals the five stages in the capture continuum and where you fit into it to better understand the full potential of modern document and data capture systems.

  • Find out how the City of Kent, WA consolidated disparate manual and redundant filing systems, manage the taxonomy and disposition of records to comply with city records management policies, and increased departmental efficiency and dramatically reduced the physical space needed to maintain paper files.

  • Not sure what to look for in an enterprise capture solution? This white paper provides a detailed analysis of intelligent enterprise capture, including important considerations when making a document capture investment.

News and Information

Industry Research

  • This year’s ECM report shows a much more mature user-base, integrating existing and new ECM and RM suites, SharePoint portals and vertical-market add-ons, into genuinely universal information access and content management infrastructures. Users are keen to attack content chaos and drive cost reductions, but are also looking for more effective staff collaboration and engagement.  We measured how well ECM systems are matching industry-specific needs, what are the most popular strategies for integration, and how is SharePoint fitting in.

  • Offices are at last using less paper. Although still growing in 27% of organizations, in 39% paper usage is finally starting to fall. However, the strongest drivers for scanning and capture are not savings on paper storage space but improved searchability and knowledge sharing, followed by productivity improvements in document-centric business processes.

    Nearly 40% of the organizations surveyed reported investment payback within 12 months of implementing systems. We also compare strategies for outsource, centralized scanning and distributed scanning, and look at levels of capture integration with other enterprise systems. 

Preferred Solution Providers







Capture Recent Expert Blogs

Lisa Desautels

Recommended Workflow for Large Format Scanning by Lisa Desautels President

So many times, we jump into the process because it seems so simple. Until you get into the groove and actually use the data, many of us don’t really understand our own needs.... read more

Steve Weissman

ECM, BPM, and the Cloud: First Things First! by Steve Weissman Master Pragmatist & Prognosticator

If you're like me – and I know I am – then you're probably sick of posts and articles with headlines such as the one above. But I am fresh off a number of conversations with ... read more

Jeff Shuey

SharePoint and Paper Belong Together by Jeff Shuey

In case you haven't heard ... SharePoint is a platform to manage information. SharePoint doesn't care if this information was "born digital" or created in the traditional pap... read more

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