Information Organization & Access (IOA) Training Program

Overview

Join more than 20,000 industry professionals trained by AIIM.

Learn how to optimize findability and enterprise search.

Learn the concepts and technologies for:

  • Enterprise search
  • Content inventory and classification
  • Categorization and clustering
  • Fact and entity extraction
  • Taxonomy creation and management
  • Information presentation
  • Information governance

IOA Designations:

The IOA Practitioner track covers concepts and technologies for IOA.

The IOA Specialist track covers global best practices for implementing IOA, building upon the topics covered in the Practitioner track.

The IOA Master track provides a thorough understanding of IOA with the main elements from all of the above, in addition to case study exercises. The Master Preparation Workshop is also available to those that have already completed the Practitioner and Specialist tracks. 

Who are the IOA Training Programs for?

  • Business Analysts
  • IT Management
  • Technical staff
  • Record Management personnel
  • Business Unit (line staff & management)
  • Implementation team - IT and business
  • Suppliers, Solution Providers, Vendors
  • Executives
  • Change agents
  • Users

The course materials were developed in partnership with CMS Watch.

The course objectives and content is defined and reviewed by AIIM Education Advisory Groups in the US and Europe, and these Education Advisory Groups have subject matter experts from the following companies:

  • @doc
  • Accenture
  • Albistur Consulting
  • Barclays Capital
  • Bill and Vieve Gore School of Business, Westminster College
  • BP
  • CCRM Associates
  • Chevron Phillips Chemical Company
  • CIA
  • Crown Partners
  • Doculabs
  • Fujitsu
  • Gambro
  • Gartner
  • Gimmal Group
  • GlaxoSmithKline
  • Harris Corporation
  • Hartman Communicate
  • Health First
  • Hewlett Packard
  • Hyland Software
  • IBM
  • Inforesight Limited
  • JPMorgan Chase
  • Kodak
  • Marion County Health Department
  • Objective Corporation
  • Oracle
  • Ricoh
  • Royal Mail Group
  • Shell
  • SpringCM
  • Sunoco
  • The National Archives of the United Kingdom
  • The South Financial Group
  • US Courts
  • US Department of Treasury
  • Zylab