Exams & Designations

How do I become a Practitioner, Specialist or Master?

The Practitioner, Specialist and Master programs lead to AIIM designations. This is a new AIIM standard for industry professionalism and knowledge. By earning these designations, you can call yourself an AIIM ECM, ERM, BPM, SharePoint for ECM, or SharePoint for Collaboration Practitioner, Specialist or Master. AIIM practitioner designations are available for Social Media Governance (SMG), Capture, or Taxonomy and Metadata. You can use the associated logo and title on your business card, email signature, web page, etc. The Strategy Workshop does not lead to any AIIM designations. To become a Practitioner:

  • Option 1: Attend a 2-day Practitioner class and pass the online exam after attending this class. The exam has to be passed within 6 months.
  • Option 2: Take all Practitioner training modules online and pass the online exams at the end of each module.

To become a Specialist:

  • Option 1: Attend a 2-day Specialist class and pass the online exam after attending this class. The exam has to be passed within 6 months.
  • Option 2: Take all Specialist training modules online and pass the online exams at the end of each module.

To become a Master:

  • Option 1:
  • Attend a 4-day Master class that includes the Strategy, Practitioner and Specialist training programs in addition to case study exercises. Pass the online exam within 6 months of attending this class.
  • Produce a paper based upon a workshop case study exercise, and deliver this paper to AIIM for approval. The paper must be submitted within 3 months after attending this class.
  • Option 2:
  • Attend a 2-day Master Preparation workshop that includes the Strategy, Practitioner and Specialist training programs in addition to case study exercises. Pass the online exam within 6 months of attending this class. This workshop is for people who already have both the Practitioner and Specialist designations.
  • Produce a paper based upon a workshop case study exercise, and deliver this paper to AIIM for approval. The paper must be submitted within 3 months after attending this class.
  • The specific exam question(s) with attached screenshots of the challenged exam questions or description of topics and question(s) with options examined
  • Argumentation supporting the inaccuracy or irrelevancy of the challenged exam question(s)

How does the online exam work?

Online students: Students taking the online courses get one small exam after each module with approximately 20 questions. You need 70% correct to pass, and you get 3 attempts. All exams are taken via the AIIM website, and you will immediately be told if you have passed or failed. You will also be informed of the topics that you did not answer successfully. Classroom attendees: Students have to answer one large multiple choice online exam with approximately 65 questions. You need 70% correct to pass, and you get 3 attempts. You will be told immediately if you have passed or failed and you will also be informed of the topics that you did not answer successfully. Students have 90 minutes to answer the large online exam, but students with disabilities and from non-English speaking countries will be given an additional 30 minutes. People with disabilities may apply for this extension by email to training@aiim.org.

 

How well known are the designations?

These are new industry standards for professionalism and knowledge supported by AIIM and the members of the AIIM Education Advisory Groups. AIIM has been promoting the designations to all its 50,000 members in newsletters, mailers, and at all conferences, and these designations are quickly become the industry standard for knowledge and professionalism.

How long are the designations valid?

The designations are valid for 5 years, and the renewal process is currently being defined by the AIIM Education Advisory Groups. AIIM will regularly review the process for the development and maintenance of the certificate schemes for improved quality, security and efficiency. This will be done in partnership with the Education Advisory Groups and Master Accreditation Committee.

 

How do I challenge specific exam questions or an entire exam?

Candidates may challenge exam questions within 1 month of taking the exam or appeal the Home Case Study evaluation within 1 month of receiving their results. Online and classroom attendees may challenge exam questions by providing the following documentation via an email to training@aiim.org:

Challenges will be reviewed by members of the AIIM Education Advisory Group. This group represents the industry with leading professionals from different sectors in North America and Europe.

Other Questions?

Please contact AIIM to get an answer to your question. All emails are answered within 1 business day. Headquarters:
1100 Wayne Avenue
Suite 1100
Silver Spring, MD 20910 US
Email: training@aiim.org
URL: www.aiim.org

European Office:
8 Canalside
Lowesmoor Wharf
Worcester
WR1 2RR UK
Email: training@aiim.org
URL: www.aiim.org