Enterprise Content Management

Learn best practices and technologies for managing content across the enterprise.

The AIIM ECM Certificate Program is founded on the best practices of AIIM’s 80,000 community members, and the learning objectives have been defined by leading users and solution providers. More than 25,000 industry professionals have benefited from this and other AIIM training courses.

AIIM offers three certificate levels — Practitioner, Specialist, and Master — as well as individual modules covering specific records management topics. Students have 24/7 unlimited access to online self-paced modules, supporting materials, and the exam for 6 months. Students get 3 attempts to pass the exam.

ECM Practitioner Course – available as an online, 24/7 self-paced, or 2-day face-to-face course: 
  • Identify ways to better capture, analyze, engage, automate, and govern enterprise content
  • Learn how to develop necessary content taxonomies, metadata, and security models
  • Define your business and system requirements for enterprise content management
  • Earn the AIIM ECM Practitioner designation after passing the online exam

ECM Specialist Course – available as an online, 24/7 self-paced course:

  • Learn how to develop an enterprise content management strategy
  • Get a framework for creating a project roadmap
  • Learn best practices for implementing an ECM solution
  • Develop a governance and operating model for continuous improvements
  • Earn the AIIM ECM Specialist designation after passing the online exam

ECM Master Course – available as a 3-day virtual live, or 4-day face-to-face course:

  • Fast track your education with the best of the ECM Practitioner and Specialist courses
  • Meet with, and learn from industry experts and professionals with similar challenges
  • Earn the AIIM ECM Master designation after passing the case study exercise

For further details on the course content, download our data sheet.

Outcomes and Benefits

If you are tasked with managing enterprise content:
  • 98.1% found the course content to be excellent, good, or satisfactory
  • 40% of course attendees say AIIM training helped them identify new ways to optimize a solution for added value, reduced costs, and managed risks
  • 26% of course attendees got promoted, got a higher salary/bonus, got a new job, or landed new customers as a result of taking the course
If you sell enterprise content management solutions or services:
  • 89% of course attendees say AIIM training made them more effective at identifying and engaging prospects
  • 78% became more effective at demonstrating how their solution matches the customer requirements
How to Choose and Book

See what online and in-person options await you by clicking on the big orange button here.


Modules Self-Paced N/A N/A N/A
or Specialist
Self-Paced $595 £350 €450
Public or Virtual $1195 £750 €935
Master Public or Virtual $2495 £1760 €2415

AIIM Professional Members always receive a 10% discount on the lowest price offered. Log in for correct price calculation

For UK and EMEA customers all prices are exclusive of VAT @ 20%. The Reverse Charge Mechanism ruling will apply to all European customers who provide a valid VAT number.