The new and improved ECM Practitioner program covers strategies, methods and tools for managing content. The course covers ECM technologies and their business benefits, but also how to plan ECM with an information architecture, metadata and taxonomies. The new course also includes changes in the vendor landscape; increased focus on imaging and recognition; process improvement and automation; impact of Web 2.0; and new best practices and standards.

Learn:

• Business benefits of ECM
• ECM technologies such as document management, imaging, records management, workflow, web content management and collaboration
• Preferred approaches, platforms vs solutions, enterprise vs departmental
• Information architecture, interopability, and integration
• Sources of information and appropriate capture and migration mechanisms
• Metadata and indexing
• Types of taxonomies and their value
• Ontologies and folksonomies
• Different levels of access control and security
• Process improvements and automation
• Search and retrieval technologies
• Different ways of delivering information and content to employees, partners and customers
• Existing and emerging trends such as Web 2.0, SaaS, and Open Source

The new and improved ECM Specialist program covers global best practices for implementing ECM using the open methodology MIKE2. The course covers how to develop an ECM strategy or blueprint, how to identify and prioritize the business requirements for ECM, how to develop and define the technology requirements for ECM, how to build an ECM roadmap and prioritize projects based on the blueprint, how to develop, test and train, and how to deploy, operate and close-out an ECM implementation. The course also covers how to design a taxonomy, metadata, and security model, but we recommend that you take the ECM Practitioner course before starting the ECM Specialist course.

Learn:

• How to link the ECM initiative to business strategy and KPIs
• How to develop an ECM program charter and business case
• How to plan the implementation of ECM according to the open methodology MIKE2
• How to identify and prioritize the business requirements for ECM
• How to develop and define the technology requirements for ECM
• How to meld the technology requirements with the business requirements to finalize the ECM blueprint
• How to build an ECM roadmap and prioritize projects based on the blueprint
• How to design a taxonomy, metadata, and security model
• How to identify new roles, responsibilities, and the organizational structure necessary to provide governance and management
• How to develop, test and train
• How to deploy, operate and close-out an ECM implementation
• Global best practices for change management

The new and improved ECM Strategy workshop provides you with the knowledge to gain ownership and support by senior executives.

Learn:

• Introduction to ECM
• ECM technology components and functionality
• Business benefits of ECM
• Linking ECM to business strategy and KPIs
• Value of taxonomies, metadata and security model
• Market trends and options
• Departmental vs enterprise; platforms vs solutions
• Overview of preferred approaches and best practices for implementing ECM

The ECM Master Training Program comprises the main elements from the above strategic workshop and certificate programs in addition to a case study exercise. The course provides complete coverage of enterprise content management for professionals working in both the public and private sector.

Participants will use their newly gained knowledge to plan, design, and implement an ECM project based on case study exercises and expertise learned from the Strategic, Practitioner, and Specialist Course programs.

For individuals who have both the ECM Practitioner and Specialist designations.

The ECM Master Preparation Workshop is a highly interactive workshop that enables you to learn, share and discuss global best practices for ECM. The course provides a summary of the main elements from the Strategic, Practitioner and Specialist training courses in addition to additional information, exercises and case studies.

Upcoming ECM Master Preparation Workshops:

• June 25-29, 2012, Virtual class, 1.5 hours for five consecutive days, 1pm-2:30pm EST.

To register, please call 301-755-2631 or send an email to training@aiim.org.