Insight

Learn how to:

Get a complete view of the customer -- and act upon it
Extract valuable business data to improve business decisions
Improve collaboration with customers, employees, and partners


51 - 60 Results out of 192

AIIM Conference 2017 - Town Hall Session: Project Success Factors - Empowerment

Hear from leading solution providers as they share examples of empowerment within customer organizations like Hershey, a government transport agency, a multi-national healthcare provider, and an investor communications/securities processing firm.

AIIM Conference 2017 - Knowledge Management and the Internet of Things

This session looks at IoT from a knowledge-practitioner perspective, and explores how we can apply 20 years of KM experience to the "Third Wave" of internet disruption.

Business Process Automation in 2017: Designing an Intelligent Workplace

Industry Watch

In this study we look at which processes are key targets for automation, how BI and Analytics are providing insight into business operations, the impact process automation is having on workplace productivity, how businesses are enhancing Case Management and improving customer engagement with process automation.

Change Management - Quick Study

Today’s businesses are continuously challenged with the need to change. This course was developed to empower individuals to become change agents and guide their teams or organization through change. Understand the structured approach, strategies, communication plans, and assessments needed to lead change within your organization.

2017 State of Information Management: Are Businesses Digitally Transforming or Stuck in Neutral?

Industry Watch

In this comprehensive report, we look at how private and public organizations move to adopt and implement the latest technologies to build out their information management ecosystems and digitally transform their operational processes, there are challenges to be overcome in extending the capabilities—once confined to the desktop—beyond the corporate walls to extended transactional processes.

How to Clean File Shares Best Practice

Best Practice

This best practice will provide a framework for identifying and defining methodologies that support implementing enterprise-wide record keeping best practices as they relate to the cleaning up of files on a file share.

Using Analytics – automating processes and extracting knowledge

Industry Watch

In this comprehensive report, we take an in-depth look at the take-up of analytics applications, the success factors and outcomes, integration across repositories, and the issues, benefits and ROI resulting from analytics use. Above all, we look at the progress of organizations moving towards the incorporation of analytics to automate their business processes, and extract valuable customer and business knowledge to enhance their decision-making processes.

Paper-Free in 2016 - Are we there yet?

Industry Watch

In this comprehensive report, we take an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud. Above all, we look at the progress towards paper-free processes, the triggers and decision-making processes, and the issues, benefits and ROI.

The Impact of SharePoint - 2016

Industry Watch

In this comprehensive report, we look at the perceptions of SharePoint and SharePoint 2016, business drivers, technology infrastructure, benefits, technical requirements, and purchase and spend plans of responding organizations. Each section presents our findings along with the analyst’s views. The report concludes with a summation and recommendations organizations can apply to their business, based on the survey findings.

AIIM Conference 2016 - Expert Panel - Information @ Work

During The AIIM Conference 2016 in New Orleans, we had Futurist Thornton May and our panel of industry experts debate what organizations need to do to automate business processes, eliminate information silos, and break down the barriers between employees and their information.

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