Insight

Learn how to:

Get a complete view of the customer -- and act upon it
Extract valuable business data to improve business decisions
Improve collaboration with customers, employees, and partners


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The Business Case for SaaS Secure Content Distribution in the Insurance Vertical: Data Regardless of its Source

eBook

Here's an inside look at enterprise level, document distribution SaaS security solutions in the insurance vertical.

Guest Post - Scan to Email is not the Right Way to Digitize Your Business

Wouter Koelewijn

An increasing number of organizations are digitizing their business processes to improve productivity and reduce costs and the risk of human error. Often organizations start by scanning to email where a person scans a document which is sent into their personal email inbox and is then manually delivered to the final destination. This is extremely bad for businesses and replacing scan to email should be a key part of any organization’s digitization strategy.

Top 10 Digital Landfill Blog Posts for June

John Mancini

Check them out...

A Trip to the Computer Museum

John Mancini

Never have the risks of disruption – and the rewards of nimbleness and agility and creativity -- been higher.  SaaS solutions to enterprise problems – with far less aches and pains to business types -- have swept through corporate America. For years, Boomers had the benefit of numbers – after all, they still represented the majority of the workforce and dominated the C-Level within organizations. By 2020, those pesky Gen X, Y, and Z folks will be 80% of the workforce. The Boomers – and the institutional knowledge they have – will largely be gone.

Making Change Easier – A Change Management Quick Study

Betsy Fanning

Change is never easy and can be difficult and even down right frightening. A new process or technology being introduced can bring up thoughts of:

  • How is this new process going to change what I do?
  • Will the organization still need me with the new technology?
  • The way we did this has worked, why should we change something that isn’t broken?

Guest Post - Balancing Privacy Rights with Social Utility in the Age of the Internet of Things

Andrew Pery

Resistance is futile.  A recent Gartner report estimates that by 2020 the number of connected devices such as sensors and wearables will reach 21 billion, up from 6.4 billion in 2016.   Such an unprecedented level of connectedness is expected to transform virtually every facet of our lives, largely in beneficial ways.

The New Information Professional – Why I Let Nothing Stop Me from Getting Certified

Pam Doyle

I’m way too old for this! Seriously, do you know how long it’s been since I’ve taken a major exam?! Besides, I’m not a good test taker!

These were just some of the excuses that were preventing me from taking the CIP exam.

Guest Post - The Problem with Content

Dan Antion

“Content is data in context.”

Don’t quote me on that. I didn’t say it. I don’t know who said it. To be accurate, I should say that I don’t know who said it first. Lately, whenever I hear that statement, it’s in the form of “They say, content is data in context.”

Understanding the unique challenges of managing video content

John Mancini

I have had some interesting conversations recently with a number of AIIM members about the unique challenges associated with managing video content.  Some examples:
  1. Policy bodycam video
  2. Drone video -- for example, using drones to examine conditions at refineries, power plants, and manufacturing facilities
  3. Surveillance video

Intelligently Fueling Your Processes with Capture

There are different formats and types of information steadily coming into your organization every day, and it is imperative to get that information and data into your processes as quickly and accurately as possible. In this webinar, we’ll explore how machine learning and natural language understanding play an integral role in assisting in this intelligent and progressive way to capture and route valuable data. We know that capture technology can be so much more than scanning incoming paper. Join us and learn about these exciting possibilities and how you can intelligently fuel your critical business processes using capture.

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