ECM Toolkit: Email Management 2008

Email is an indispensable part of today’s business process and yet, most organizations fail to take seriously, the critical role that email plays in records and document management.

As the “carrier” of choice for high volumes and variety of business documentation, email has important legal and compliance implications. When organizations implement email archiving applications, and increased security measures, they need policies and guidelines for their email users.

This toolkit includes resources on how to implement policies designed to ensure that the technology is used properly and that digital information is properly retained.