The USAF, Six Sigma, and BPM

Mar 09, 2010

How the United States Air Force ended duplication of effort and standardized processes by applying Six Sigma and business process management principles. The result: a 200% increase in automation for more efficiency, productivity, and control. Infonomics Weekly editor Bryant Duhon sat down with Brian Chaney, the Director of IT Strategy and Architecture for Copper River IT, a consulting and systems integration company. Brian is part of the project team that made the vision of automation a reality.