Digitization, Opportunities and Risks
Corporate information can take a variety of shapes and sizes, from traditional paper (letters, memos, contracts, forms), to an endless array of electronic content (e-forms, Word docs, blogs, e-mail, etc.). While this information should be a “corporate asset” and be managed and processed as such, it instead becomes “information landfill” in the in-boxes, filing cabinets, storage boxes, and electronic information systems of many organizations. Our collective ability to produce content has far outstripped our willingness and appetite to actively manage and utilize content, and the problem is only getting worse, causing business flow to slow down as information piles around us.