Enterprise Content Management (ECM) is often discussed as if it were a single entity. In reality, ECM is a family of many technologies, which, if properly orchestrated, leverage the features of each component to bring about a powerful level of interaction between people and the business content and processes they use. Looked at in this way, ECM can be considered to encompass business strategy as much as it does information technology (IT) strategy. ECM systems offer a myriad of benefits. ECM can cross virtually every corporate application and every IT platform, on desktops, intranets, and so on, and thus affect virtually every user.