Records management has gained increasing prominence over the past few years. From high-profile court cases, to new legislation and regulations, it has been dragged blinking from the archive basement where it traditionally resided into the blinding spotlight of center stage. Electronic records management systems have also matured, gaining in functionality and depth, and with adoption moving from government and regulated industries to all types of organizations, across all sectors. Yet even with this new high profile, it is not at all clear who is responsible for the management and preservation of the corporate memory or for the increasingly sophisticated mechanisms now available for managing records.