To manage any form of content, you first have to capture it. Capture by itself will not produce any cost savings. The savings come from the process benefits and opportunities that flow once a document is freed from its physical form. It can then be data-extracted, indexed, viewed, moved, replicated, workflowed, stored and preserved electronically. In this survey by AIIM, we found that investments in document scanning and capture, when taken as part of a specific process improvement, can produce considerable cost savings in relatively short timescales – frequently paying back the initial investment in less than 12 months.