Paper-Free Progress: measuring outcomes
Despite the widespread acceptance that reducing and removing paper from offices and processes is a best practice, there is a huge difference between the best performers and the laggards. Paper-free versus paper-bound.
In this report, we take an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile capture and cloud. Above all, we look at the progress towards paper-free processes, the triggers and decision-making processes, and the issues, benefits and ROI.
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