E-Discovery and ERM – how is records management performing in the new spotlight?
In the light of recent events such as the BP oil spill, the Toyota recalls, the banking crisis and high profile government email leaks, senior managers in 57% of organizations have become more conscious of the business risks of poor information management and records keeping.
In this report, we look at confidence levels in the integrity of electronic records, the business drivers for better management of electronic content, the adoption levels of records management (RM) systems, the strategies for their application, and the problems of email. We then review the issues of legal discovery across both paper and electronic records, and the benefits and returns reported by existing users of e-discovery systems.
