Nowadays, investigations and court cases are likely to hinge on evidence from electronic documents, emails and even social comments. As the argument moves from how do we keep stuff, to how can we defensibly get rid of stuff, what shape does enterprise records management take? And how do we keep a lid on the escalating costs of content storage?

In this report, we look at the risk profiles around electronic records, retain vs. delete options, e-discovery issues, and the implications of social and cloud on RM policies. We also look at the development of enterprise-wide governance policies, and how they translate into system strategies.

Social is everywhere. But while it has been wholeheartedly accepted in consumer-land, the enterprise has responded more cautiously. It can be used both within and beyond the business to provide very useful colaboration capabilities, but balancing the security and compliance needs of the organization with the dynamic, boundary-free nature of social tools has been a major challenge for the corporate world.

In this report, we look at why organizations are exploring social, who is for and against its adoption, and which areas of the business are taking full advantage of the opportunities that social presents - particularly when it is hooked into specific business processes. Download the free 33-page report to inform your decision-process.

For IT decision makers it’s not a choice of whether to move core functions to the cloud but when. In particular document and records management systems, and corporate collaboration suites, throw into sharp relief the issues of security and governance that can often be offset in other web applications in favor of cost-saving or flexibility. Of particular concern are the consumer-grade file-sharing systems that can by-pass IT control, but which business users find so useful.

In this report, we look at the issues, experiences and decision-making around general cloud computing, content storage in the cloud, cloud collaboration and cloud governance. Download the free 28-page report to inform your decision-process.

Governance is still causing problems for SharePoint users. Management of metadata and taxonomies, and control of site proliferation, are given as the two biggest on-going technical issues in our survey, with missing functionality as the third. Nearly half of our respondents feel that compared to out-of-the-box SharePoint, they could be 50% more productive with enhanced workflow, search, information reporting, and automated document creation tools. Scanning and capture, case management and social system add-ons would all produce significant productivity improvements of 25% or more. Over half are using or planning to use third-party add-on products to enhance these functional areas.

Download this independent 28-page report for free to see how you could be optimizing your SharePoint deployment.

Although the term “big data” is surrounded by hype, 70% of respondents to AIIM’s new research “Big Data meets Big Content” envision a “killer app” that would be “very useful” or “spectacular” for their business. They understand that curating and analyzing content can enable effective decision making in organizations of any size and any industry. And yet, many cite business and technical issues that are holding them back from leveraging the incredible power of data.

In this report, we present some of the more practical and popular applications for achieving the promise of big data. We identify the key obstacles to implementation, and provide a list of recommendations for taking the first steps to overcome them. The 26-page independent report is free to download.

In this research report we look at how mobile devices, cloud computing and remote working are accelerating the move to paper-free processes and the adoption of mobile content applications. Nearly 70 percent of organizations acknowledge the increasing importance of mobile technologies, yet only 24 percent have any mobile-enabled processes and 30 percent are still completely reliant on paper. 

Download this free 24-page report to see how your management strategies for paper-free processes, mobile access and content in the Cloud match up with your peers. We look at governance issues and contrast that with the investment returns that can be achieved.

Saving space saves costs. Paper use is finally decreasing, particularly in large organizations. This research report uncovers the big reasons to stop paper at the door: prevent clogged processes, mobilize content, and improve the speed of response to customers, suppliers, citizens or staff by 6 times or more. Dramatic improvements to processes happen when paper bottlenecks are removed.

Download this free in-depth report to understand the benefits you can achieve when removing paper from your processes.

According to this AIIM survey, legal costs, fines and damages could be reduced by 25% if organizations applied best practice procedures to records management, security and e-Discovery. Just 13% of the respondents think their organization already follows best practice in these areas. We also found that the volume of paper records is finally decreasing, and that reducing storage costs is lining up with compliance as the biggest driver for RM projects.

Download this free 27-page report to see how your records management strategies match up with the best – or the worst – and how to move forward.

In this survey-based report, we look at the business drivers and adoption levels for social business and Enterprise 2.0 technologies, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery.

We take a short look at three specific applications – Enterprise Q&A, Open Innovation, and Sales & Marketing collaboration – and make recommendations for maximizing the benefits from these new systems of engagement.