Connecting ERP and ECM: Measuring the Benefits
ERP has long reigned supreme as the all-encompassing enterprise application, and is primarily focused on structured content. ECM, meanwhile has grown rapidly to become the repository of all the unstructured content and documents that accumulate outside of the purely transactional processes. Joining up these two major business engines has major potential as a common information interface for users across the business.
In this report we discuss the benefits and practicalities of integrating ERP with content and document management systems, what the most popular choices are for portal configurations and integration middleware, and what longer term issues might arise for support and compatibility.