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Records Management - Who Cares?

Jan 01, 2012

This report is in two parts. In the first part, we consider a major incident at a (fictional) gas distribution company. The incident impacts on each departmental manager, challenging their speed of response and their ability to access stored corporate information.

In the second report, we detail the possible consequences of the incident based on two alternative styles of records management practice, and consider how good practice can minimize collateral damage both from a PR and a legal damages view.

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The Global Community of Information Professionals

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Records Management - Who Cares?

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