Multi-Channel Output Management
Organizations produce hundreds or even thousands of different types of documents. Every document that leaves your building is unique, a hybrid mix of facts and calculations built on the combined wisdom of financial systems, customer databases and process information. It's essential to keep track of this complex business process flow.
This paper looks at the demands on output engines and output management, both for traditional print operations, and for electronic multi-media delivery. It also looks at recent developments in unified platforms that provide integrated capabilities to manage, personalize, re-purpose and archive customer communications.