Making the Most of Mobile - content on the move
The explosive growth in smartphones and tablets should raise two questions in every business. “How can we exploit the multi-functionality of these devices to improve workforce productivity and speed-up customer service?” and, “How do we minimize the risk to the organization of mobile corporate data falling into the wrong hands?”
Based on the results of a survey amongst the AIIM community, we will discuss the adoption of mobile interfaces, and in particular, mobile apps dedicated to content-centric business processes. We will explore the applications in use, the benefits being achieved and the issues raised, particularly those associated with security and the use of non-company devices.