Research and Publications

AIIM's research and publications provide neutral and unbiased market research reflecting the wisdom of our 80,000 community of information professionals, helping you match and measure your ROI and implementation issues.

Collaboration IW CoverAIIM's new research on "Content Collaboration and Processing in a Cloud and Mobile World" finds that business leaders see collaboration as ‘crucial,’ but are confused by the rapid convergence of tools.

In this research report, 89% of respondents said that a formal collaboration system was a vital piece of infrastructure, yet 54% found the rapid convergence of collaboration and social tools to be very confusing. External collaboration was particularly problematic, with 71% feeling their organization has shortfalls in technical support for external and four in ten feeling strongly that external collaboration is badly supported.

Recent Industry Watch reports:

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Congratulations to our prize winners:

  • Stephen Mackey, Senior IM Consultant at Kefron, won an Apple iPad Mini in our Document Servcie Providers survey in March.

  • Rex Alison at Direct TV won an Apple iPad Air in our Cloud, Collaboration Industry Watch survey in February.

  • Megan Sibbert, ECM Business Manager at City of Bellevue, won an Apple iPad Air in our Public Sector ECM Cloud decisions survey in Febraury.

  • Mike Rogers, Accounting Manager at ATi Wah Chang, won an Apple iPad Air in our Financial Services survey in January.

  • Aynsley Taylor, Knowledge Advisor at Financial Ombudsman Service, won an Apple iPad Air in our ECM Maturity Tool prize draw in January.

  • Scot Witt, Senior Business Analyst at Allstate, won a Samsung Galaxy Note 10.1 in our Big Data survey in October.

  • Tri Howard, Records Manager at Port of Tacoma, won the Apple iPad with Retina display in our SharePoint survey in August.

  • Jeppe G. Manuel, from Lundbeck, won the Apple iPad with Retina display in our Paper Wars survey in July.

  • Richard Lee, from HTM Companies, won the Apple iPad with Retina display in our Improving customer oriented processes survey in June.

  • Myrna R Cosby, OSPS, Strategic Knowledge Management Team at Wells Fargo, won the Apple iPad with Retina display in our Document Output Management survey in May

  • Clint Mole, Principle Business Analyst at Thurrock County Council, won the Apple iPad with Retina display in our ECM Survey in April. 

 For information about AIIM Market Intelligence research, please contact:

Doug Miles, Director, Market Intelligence. For more insights into our research results, see Doug's blog ECM by Numbers.