Research and Publications
AIIM's research and publications provide neutral and unbiased market research reflecting the wisdom of our 80,000 community of information professionals, helping you match and measure your ROI and implementation issues.
AIIM is currently running several surveys. Please feel free to participate in one or all. At the end of each survey, you can opt into a prize drawing to win a 32Gb iPad-Retina or a Microsoft Surface worth $500.
Winning the Paper Wars.
In this survey, we look at progress towards paper-free business processes, and which processes are performing the best. We also dive into the drivers and issues for the movement of scanning and capture towards the periphery of the business through digital mailrooms, branch-capture, outsource, consumer self-service, and capture on mobile devices. Take the survey.
Improving Customer-Oriented Processes.
Are you using technology to leverage the productivity of employees that handle communications and transactions between your organization and your customers, clients or citizens? In this survey, we look your biggest pain points in handling customer communications, how you deal with both paper and electronic channels and if you use data extraction for routing and processing. Take the survey.
Strategies for Safe Content Access on Mobile.
We know that BYOD is spreading rapidly, and there is real pressure to make corporate content available on the device not just for viewing, but also for editing and sharing. Security is the big headache, and in this survey, we’d like to know how you are dealing with it. Take the survey.
In AIIM's annual ECM survey report, we take a look at the content stored in Enterprise Content Management or Document Management system(s), what is stored elsewhere, the balance of process platforms, information repositories, collaboration, and the steps being taken to improve information access inside and outside the organization. Download the free report.
Recent Industry Watch reports (free to download):
Recent AIIM White Papers (free to download):
Congratualtions to our prize winners:
Chris Orr, Information Services Manager at University of California won the Apple iPad with Retina display in our survey on Case Management which ran in March.
Dudley Hawthorne, Director Administrative Services at Farm Credit Bank of Texas won the Apple iPad with Retina display in the Information Governance Survey in February.
Kathleen Smith, Sr. Electronic Records Analyst at Puget Sound Energy won a top of the range iPad-3 plus accessories in the special prize draw for participating in 6 AIIM Surveys this year.
Rui Figueiredo, BPS Strategy and Compliance Manager at Xerox Corporation won the Apple iPad-3 in our survey on Information Security for the Modern Enterprise in November.
Dale Thompson, Sr. Business Systems Analyst, won the Apple iPad-3 in our survey on Managing Plant Item or Asset-Related Content in November.
James Booth, Head of IT Operations at CFA Institute won the Apple iPad-3 in our survey on Using Social Tools in Business Processes in November.
Ruud Bax, Functional Application Manager at Oranjewoud won the Apple iPad-3 in our Digital Signatures Survey in November.
For information about AIIM Market Intelligence research, please contact:
Doug Miles, Director, Market Intelligence. For more insights into our research results, see Doug's blog ECM by Numbers.