An exploration of the relationship between the classification and retention of content by users and the retrieval of content to satisfy business and legal requirements; a recent project forms the basis of this article.

Something as simple as a blog tool can help your employees share what they know and learn from each other. However, though blogging is straightforward, there are still ways to do it wrong. And right.

How many times do we have to read about an ECM (or any IT) project that failed because the users didn’t buy in to the new system? Get a jump on making your project successful by thinking about change management and empowering your users to make the change work for them.

Some non-conventional uses of OCR technology that will make it outlast the need to convert text from a paper document into electronic form.

Stop thinking of records management as a cost of doing business and start thinking of it as a proactive business tool.

When companies lose employees (whether to retirement or a down economy), the knowledge inside of employees’ heads leaves with them. Here are two ways that pursuing knowledge management can patch that leak.

For a successful imaging rollout, you need to understand your documents. Not only how they fit in the process (that’s important too), but also understanding if they are fixed, semi-structured, or unstructured. What? Read on.

Can you minimize the billable hours of paralegals and lawyers combing through your documents during discovery? With ECM helping you to control your documents; yes.

The economy has been a drag all year. That’s no excuse for avoiding planning how to make your company work better and to think about investing (yes, investing) in technology to make that happen.

Your plan is outlined below, including the responsibilities and makeup of your governance board. Who does what when and the steps to successfully maximizing your investment in SharePoint.

While many confuse these two terms, these are two distinct—and important—action items for managing content and data properly.

Technology. Policy. Both are required. However, there’s a another key to a successful records management plan: don’t be stupid.

This is a new column focusing on the enterprise content management (ECM) and records management (RM) dimensions of SharePoint, including both Microsoft Office SharePoint Server (MOSS) 2007 and the upcoming release of SharePoint 2010.

ECM. 60 Seconds. Watch.

Don't make the mistake of purchasing your data capture solution based on the product's export functionality. Almost always, export is easy. Instead, focus on how accurate the capture product will be for you.

A low-hanging fruit that will allow you to improve efficiency in your organization is to remove paper documents from your business process. Here are some thoughts to help you get started.

Definitions, dogma, and misdirected debate are confusing the issue of what software deployment option is right for your organization.

With operations in multiple countries (and different ediscovery laws within those countries), companies anywhere (not just in Asia) need to understand where their content and records reside. The Electronic Discovery Reference Model can serve as a framework for ESI litigation discovery requests.

Leverage existing assets, extend provided templates, create new lists

People (and by “people” I mean everyone) way too often put stupid and/or incriminating information in emails and other electronic communications.

Striking the right balance can make your project successful from the beginning.

For companies that do business in multiple countries (and legal systems), knowing where your ediscovery legal exposure lies is mandatory. Here's a look at U.S. litigation exposure for Asian companies.

Leverage Business Process Modeling to close the gaps in gathering and documenting your business and functional requirements

Upgrading your imaging software is a necessary but infrequent event, here are some suggestions and recommendations that may make your upgrade go smoother. After all, you’re already dependent on the software, ensuring that the upgrades work can be more important than implementing the system in the first place.

As the capabilities of smaller scanners grows to include those found formerly only on high-end production machines, it becomes practical to embark on a distributed capture strategy.

Interviews with AIIM Award recipients.

Terms, concepts, and principles

An investment in time that pays dividends long after.

Doculabs' Perspective on Operational Excellence in ECM Deployments

Too many organizations go out and buy an enterprise license for enterprise content management (ECM), only to see their deployments fall short of the envisioned benefits and economies of scale.

An economic downturn is not the time to stop your information management projects. Let your competitors fall by the wayside, keep investing in the efficient use of your information.

Where is your electronically stored data? Map it.

A perspective on technology in enterprise content management deployments.

Along with smothered and covered hash browns, everything you can learn everything you need to know about taxonomy at Waffle House.

Social networking has given birth to a new model inside organizations—social business networking. But for records managers, properly managing these new ways of communication and the resulting data are of critical importance.

While using multiple terms to describe one thing is common, doing so can lead to product confusion and even compliance issues in the business world. Why you should be worried about terminology management.

What enterprise content management (ECM) functionality is available to your users? How do you decide who gets what functionality? And are you delivering ECM functionality as efficiently and cost-effectively as you could be?

Unmanaged information becomes more unmanageable each day

Where’s the value in records management? A walk through three reasons why RIM could be valuable.

Save time, aggravation, and money by documenting your work and searching out best practices.

Nancy Richards is bringing enterprise content management to Swedish Medical Center. How this "team of one" is making management of content better, faster, and greener.

When required by budget cuts to halt or shelve a project, don’t just stop. Consider the following actions when economic circumstances derail your current project

You understand the need to control your information. Moving from understanding to action requires you to develop a strategic plan for your records and information management program.

Backup tapes do have a role in disaster recovery. When it comes to ediscovery, you need to look at other alternatives.

A successful records and information management (RIM) program, like a successful Olympic athlete, requires a team of people working toward a common goal. Records managers cannot expect to create a policy in a vacuum.

Five Tests to Determine Whether On-Demand Document Management is Right for Your Organization

Everyone wants best practices. Who wouldn’t? After all, we all want to run our business the best way, and we all want to conform to the best way of doing things

It flows from managing your business records well.

Having information in your customer's native language is critical for doing business internationally -- people won't buy what they can't read.

IM increases productivity, saves time and enables real-time cooperation. And it's dangerous. Real-time collaborative tools carry their own set of complications.

When describing their products or unique selling proposition, many companies invert the old adage that a picture is worth a thousand words.

A Web Exclusive Interview with AIIM Certified Records Manager and ERM/ECM Instructor Carl Weise

What does that acronym stand for?