Automating accounts payable (AP) has been a mainstream application for document scanning and data capture. Scanning invoices, capturing data, and integrating with finance and ERP systems are just a few of the more regularly implemented elements of this application. And the return on investment can be very short – often only 12 months for high production operations.

But the efforts to improve the business processes around handling transactional exceptions can sometimes increase resources and costs in complex environments.

In this webinar based on recent industry research, we will look at how invoice automation is performing, what issues and shortcomings have been experienced and what returns have been achieved so far. We will look at the extent of wider content management underlying the single-point AP process, and how organizations plan to expand their capture investment across other transactions and processes.

This webinar is pre-approved for one ICRM Certification Maintenance Program credit. To receive your certificate of attendance, email aiimwebinar@aiim.org after the event.