Document- and paper-centric processes are present in every organization. And, despite the availability of mature and sophisticated tools for automating those processes, many organizations are losing thousands of dollars each year by remaining in "manual mode". Business Process Management (BPM) has been proven to reduce costs and improve efficiencies. According to recent AIIM research, 57% of scanning and capture projects achieved payback in 18 months or less. Despite this and other data that show significant benefits,  32% of organizations actually reported an increase in paper consumption and copying. Why are these organizations still mired in paper?

Perhaps the problem is knowing where to begin, and understanding exactly what processes can and should be automated. Join us as we clear up confusion, debunk myths, and provide an inside look at one organization’s actual experience with BPM. We’ll explain that:

• Before embarking on a BPM implementation, current processes should be audited to ensure there is agreement between users as to what the processes are now, what exceptions to the process can occur, and how exceptions are addressed;
• Organizations should strive to include decision makers across IT, Records Management and Line of Business to ensure that a comprehensive strategy is adopted;
• Since BPM projects are likely to meet resistance to change, organizations should ensure that potential users, and managers from other departments, are educated as regards the scope and potential benefits of BPM;
• Scan-to-process as a manual workflow can achieve considerably more benefits than simply scanning-to-archive, and the extension to capture-to-process by the addition of automated data recognition will provide considerable productivity benefits. This can be considered for both in-house and outsourced operations.

This webinar is pre-approved for one ICRM Certification Maintenance Program credit. To receive your certificate of attendance, email aiimwebinar@aiim.org after the event.