Social Content Management (SoCo) is the new enterprise formula for creating and extracting value from organizational information.  By quickly reaching expertise, knowledge and relevant information through socially-enabled experiences and content attributes, SoCo moves organizations beyond systems of record to systems of engagement to drive innovation and better decision making.

Join us for a conversation around the 3 “C’s” of Social Content Management, and learn to:

• Connect people & expertise to content and processes
• Create relevant and reliable content in real-time
• Collaborate, deliver, manage and govern content in context

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) and ICRM Certification Maintenance Program credit.

For our UK and European community:  2-3 pm BST / 3-4 pm CET

We generate copious amounts of content every day across many enterprise applications, ranging from messaging and content management systems to websites and customer call centers. This explosive volume growth presses the limits of any system which manages information. Innovation is driving significant changes to our notion of business-related content, and new consumer devices within the enterprise are changing our means of collaboration: tablets are running new endpoint applications; email channels are being replaced by social media, text messaging, and mobile communications; audio, video and rich media content are now common interactive file formats.

Managing extreme volumes with archiving is only the first step towards proactive information governance. Archiving is a means of gaining control but in order to truly manage risk, extract value, as well as retain, discover and hold information for litigation and compliance purposes the next generation of solutions must go beyond storage management to understand the meaning of the human information they are storing.

In the face of the changing IT landscape, understanding what you are keeping and why, when you can delete, and delivering insight to the business from your data is the future of archiving.

During this webinar, we'll discuss:

• A meaning-based approach to Information Governance: understanding information to automatically execute policies and gain insight into and control of your data
• Multichannel archiving: connecting to all data types, including rich media, social media, audio, and application databases, to manage all information from a single vantage point
• Cloud-based archiving: the benefits and risks of the Cloud, and well as on-premise and hybrid approaches to archiving content sources
• Recent innovation for SharePoint, voice and structured data archiving

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) continuing education credit.

The convergence of mobile, social, and cloud computing is revolutionizing the way we think about enterprise information and business processes. In AIIM's latest research, we have identified use cases and best practices for improving information-intensive processes in an era of mobile, social, cloud, and big data. Ready to hear what we found?

You need to attend this webinar to plan how your organization processes content. Hear answers to these questions and learn just where to start:

• How do I move my business processes and content to the cloud without losing control and getting fired?
• How can my organization get rid of all the *#$^%&@ paper?
• How should my organization use social technologies to improve business processes?
• How do I get my organization ready for a world in which everyone uses phones and tablets to interact with my organization? 
• How can my organization leverage the information explosion and big data to improve competitive advantage, productivity, and innovation?

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) and ICRM Certification Maintenance Program credit. 

Improving your business processes, achieving greater automation, and reducing exception handling are great ways to improve your ROI. But just where and how do you begin? How do you map these process improvements from your ECM system into other applications, like your finance system, to your greatest advantage?

Join George Dunn, an independent ECM consultant and former CPA, as he provides an overview of process management  and hear practical ways to redesign your complex operations to improve your workflows and processes. Hear how other organizations have successfully integrated their ECM systems into their Finance Systems – and learn ways you can achieve similar success.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) and ICRM Certification Maintenance Program credit. 

We generate copious amounts of content every day across many enterprise applications, ranging from messaging and content management systems to websites and customer call centers. This explosive volume growth presses the limits of any system which manages information. Innovation is driving significant changes to our notion of business-related content, and new consumer devices within the enterprise are changing our means of collaboration: tablets are running new endpoint applications; email channels are being replaced by social media, text messaging, and mobile communications; audio, video and rich media content are now common interactive file formats.

Managing extreme volumes with archiving is only the first step towards proactive information governance. Archiving is a means of gaining control but in order to truly manage risk, extract value, as well as retain, discover and hold information for litigation and compliance purposes the next generation of solutions must go beyond storage management to understand the meaning of the human information they are storing.

In the face of the changing IT landscape, understanding what you are keeping and why, when you can delete, and delivering insight to the business from your data is the future of archiving.

During this webinar, we'll discuss:

• A meaning-based approach to Information Governance: understanding information to automatically execute policies and gain insight into and control of your data
• Multichannel archiving: connecting to all data types, including rich media, social media, audio, and application databases, to manage all information from a single vantage point
• Cloud-based archiving: the benefits and risks of the Cloud, and well as on-premise and hybrid approaches to archiving content sources
• Recent innovation for SharePoint, voice and structured data archiving

This webinar is pre-approved for one ICRM Certification Maintenance Program credit. To receive your certificate of attendance, email aiimwebinar@aiim.org after the event.

Automating accounts payable (AP) has been a mainstream application for document scanning and data capture. Scanning invoices, capturing data, and integrating with finance and ERP systems are just a few of the more regularly implemented elements of this application. And the return on investment can be very short – often only 12 months for high production operations.

But the efforts to improve the business processes around handling transactional exceptions can sometimes increase resources and costs in complex environments.

In this webinar based on recent industry research, we will look at how invoice automation is performing, what issues and shortcomings have been experienced and what returns have been achieved so far. We will look at the extent of wider content management underlying the single-point AP process, and how organizations plan to expand their capture investment across other transactions and processes.

This webinar is pre-approved for one ICRM Certification Maintenance Program credit. To receive your certificate of attendance, email aiimwebinar@aiim.org after the event.

Many organizations are using SharePoint Records Center as their records solution, but with minor tweaks it can be turned into a world class records management system.

Join this webinar and learn:

• How SharePoint can be used for effective records management
• The limitations of basic SharePoint Records Management
• How to work around the limitations effectively

This webinar is pre-approved for one ICRM Certification Maintenance Program credit. To receive your certificate of attendance, email aiimwebinar@aiim.org after the event.

Document- and paper-centric processes are present in every organization. And, despite the availability of mature and sophisticated tools for automating those processes, many organizations are losing thousands of dollars each year by remaining in "manual mode". Business Process Management (BPM) has been proven to reduce costs and improve efficiencies. According to recent AIIM research, 57% of scanning and capture projects achieved payback in 18 months or less. Despite this and other data that show significant benefits,  32% of organizations actually reported an increase in paper consumption and copying. Why are these organizations still mired in paper?

Perhaps the problem is knowing where to begin, and understanding exactly what processes can and should be automated. Join us as we clear up confusion, debunk myths, and provide an inside look at one organization’s actual experience with BPM. We’ll explain that:

• Before embarking on a BPM implementation, current processes should be audited to ensure there is agreement between users as to what the processes are now, what exceptions to the process can occur, and how exceptions are addressed;
• Organizations should strive to include decision makers across IT, Records Management and Line of Business to ensure that a comprehensive strategy is adopted;
• Since BPM projects are likely to meet resistance to change, organizations should ensure that potential users, and managers from other departments, are educated as regards the scope and potential benefits of BPM;
• Scan-to-process as a manual workflow can achieve considerably more benefits than simply scanning-to-archive, and the extension to capture-to-process by the addition of automated data recognition will provide considerable productivity benefits. This can be considered for both in-house and outsourced operations.

This webinar is pre-approved for one ICRM Certification Maintenance Program credit. To receive your certificate of attendance, email aiimwebinar@aiim.org after the event.

In an era  that has challenged every organization with evolving regulatory demands and increased litigation, the imperative to gain control over business content has never been more critical. Experts know that managing the retention and disposition of business information reduces litigation risk and legal discovery costs. Problem is, that content needs to be classified or understood in order to determine why it must be retained, how long it must be retained and when it can be dispositioned. And that’s the last thing end-users want (or are able) to do!

Auto-Classification to the rescue! 

These new technologies and techniques provide automatic identification, classification, retrieval and, ultimately, archival and disposal capabilities for electronic business records and transient records according to governance policies. And, because Auto-Classification eliminates the need for business users to manually identify records and apply requisite classifications, it takes the burden of classification off the end-user. Improved consistency of classification and better enforcement of governance rules is the result. Join us for a detailed look at Auto-Classification to:  

• Understand the risks and costs of discoverable information
• Identify high-volume, low-touch content that is particularly susceptible
• Quantify the business benefits of Information Governance practices and Auto-Classification
• Get a feel for what Auto-Classification might look like in your organization and how seamlessly it can work