Webinars

Capture technologies such as recognition (optical character recognition and intelligent character recognition) and forms processing, provide excellent return on investment. Converting documents into compressed, web-enabled, and searchable files streamlines processes and improves efficiencies for organizations in every industry. AIIM research shows that, the more companies leverage these tools, the more value they extract from the process. But, while these technologies are stable and mature, they come in different sizes and flavors. How do you know which ones are right for your business and your unique document management objectives?

Join us for a business requirements-gathering discussion as we walk you through the decision-making steps for finding your ideal capture solution.

Collaboration is a joint effort of multiple individuals or work groups to accomplish a task or project. By enabling employees and members of the supply chain to dynamically share what they know, collaboration leverages the collective wisdom to achieve greater results in program and product development. As such, organizations are using collaboration technologies to better access information in context, improve the use of that information and – if done right – make better decisions faster. But collaboration can also expose an organization to risk if the business critical content being shared is not properly managed. To be most effective, collaboration tools must offer a combination of capabilities including broad access to content, integration with business processes, and compliance management.

Join us to discover:

• How Collaboration creates a culture of innovation, drives growth, and allows you to accelerate the velocity of doing business.

• How Collaboration tools are integrated with Enterprise Content Management and Records Management.

• How Collaboration and Enterprise Content Management help you to make better decisions, faster.

Documents such as technical manuals, policy statements, newsletters, and financial reports are common vehicles used by organizations to communicate with their customers and yet, the process of publishing these documents is usually inefficient, ineffective and fails to produce content that is optimized for individual customers.

But, it doesn't have to be this way. Software tools are available to help overcome these challenges, but in order for them to perform as anticipated, we have to make changes to the way we work. And, it can't just be lip-service. You actually have to change. Silo walls must be knocked down, organizational and process hurdles eliminated, and true collaboration encouraged. By thinking differently about how you create, manage and deliver content you can help ensure project success.

Attend this webinar to find out what you need to do to begin creating customer-centric information assets in the most dynamic, accurate, and effective way. Discover how you think structured, collaborative authoring and content management principles can help you deliver the right information, to the right people, in the right language, in the right format and at the right time. We'll discuss the changes you'll likely need to make to create a process for content sharing, reuse and conversion to expedite delivery and improve quality and relevancy.

Despite decades of theories and methodologies from BPR to Six Sigma, many organizations still find that processes are unowned, unmanaged, and out of control ­ in short, many organizations are "process ignorant."

Is your organization process ignorant or process smart? More importantly how do you rank against your competitors?

This webinar will examine the primary findings of the Q3 2008 Market IQ on Business Process Management report, looking at the collective experiences and opinions of hundreds of business professionals, analyzed and interpreted by the AIIM Market Intelligence unit.

The challenges of effectively managing email are many and complex. In addition to the sheer volume of email, how can an organization effectively apply retention policies, enable fast search across this vast store of valuable content, and provide for legal discovery requests and disaster recovery? While organizations have traditionally handled email in-house, outsourcing the problem to a company that specializes in addressing these needs is an increasingly viable option.

Join us and discover the business case for partnering with an on-demand managed service to bring your email under control. Learn about the challenges with on-premise email management , and how on-demand, managed services may provide you with a more cost-effective and complete answer to email management.  Learn how storage, search, recovery and e-Discovery as well as continuity may be more easily managed via a hosted solution.

In the electronic-world, we create far more business documents, records and data than we did in the previous paper-world. The volume of digital content generated by commercial businesses and government is growing rapidly. We can’t possibly archive it all.

Disposing of the right electronic content is a key component of decreasing an organization's risk exposure, is also good records management practice, and saves costs on storage and discovery procedures.  However, some items need to be kept ten, twenty, fifty years or more. So, how does an organization maintain access to that content, while ensuring that the content remains readable and understandable, without breaking the budget?

Join us for a discussion of the business case for long-term digital preservation, including various cost models, and thoughts on return on investment. While you need to prune your documents, you need to ensure that you keep those that are critical to your organization, and implement digital preservation processes to enable your documents to be understandable by future software systems. You'll leave with a better understanding of WHY you need to be thinking about these issues and how to get your company moving in the right direction.

Most organizations still respond to discovery requests in a reactive rather than proactive way. Given the hundreds of legal and regulatory matters and millions of documents that large enterprises handle each year, this bad practice can cripple their core business activities. In many cases, the rest of the business effectively shuts down while IT teams scramble to meet tight document review deadlines.

Can this process be standardized, with so many discoverable documents and so many parties involved? The answer is yes. Leading companies have started to address this issue by implementing a repeatable business process that makes eDiscovery more predictable, consistent, and minimally invasive to their business. Join us for a discussion about the steps that these organizations have taken to anticipate and tackle discovery requests. We’ll explain both the business and technology implications for supporting faster response times, higher accuracy, and consistency across cases.