For our UK and European Community
Organisations have standard processes and workflows for handling audit requests, loan applications, patient medical records, mergers and acquisitions, IT governance and regulatory queries, and so much more. But not all processes are straightforward and predictable.
Ask yourself, do your automated processes need human intervention – more insight, responsiveness, and collaboration than a structured process allows? That’s what Case Management is all about.
According to AIIM’s latest research, for 67% of organizations, half or more of their main Line of Business (LOB) processes involve connecting multi-channel inbound content to one managed process. One third consider this to be their biggest single problem when re-thinking how work gets done.
In this webinar, AIIM’s own Doug Miles takes an in-depth look at how automating the right processes, applying the right analysis, and involving the right people, you can create the best case outcome.
This discussion will provide real-world (and practical) case studies around applications such as: payment management, contract bids, claims handling and loan origination, traditional healthcare, crime or legal cases to help you better understand how you can integrate your people and processes to realise the true promise of ECM.
Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.
This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.