Upcoming Webinars

AIIM conducts webinars in partnership with leading industry analysts and consulting firms. We invite your questions and comments for live Q&A during each event. These webinars are free and last about one hour. Click below on the webinar title to learn more about a specific webinar. (And for more information on sponsoring an AIIM Webinar, click here.)

Upcoming Webinars

Mar 04, 2015

Some of your organizational information is difficult to access by traditional software applications (and even humans) because it lacks structure and may exist in a variety of non-traditional forms -- like handwritten comments, signatures, logos, or even concepts implied within text. Just like “big data,” this information is produced, collected, and stored at exponentially faster rates and in greater volume each year, and these potential gems become locked in the documents that contain them. Extracting value from this hidden information provides a real competitive edge. As a result, organizations are aggressively looking for ways to find it, capture it, analyze it, and put it to use.

That sounds like looking for a needle in a haystack, right?

Maybe not. In this webinar, we’ll show you:

  • How to assess what information you truly have available to you
  • Tips on how to eliminate the chaff (the ROT – redundant, obsolete, and trivial) from the wheat
  • How to put that useful information to work (with classification and taxonomy) so its value can increase throughout its lifecycle
  • How your Information Governance plans and strategies can assist you in every step of this process
  • And how to make it all scale so that it is manageable!

We’ll also share some use cases showing you just how others have succeeded in these efforts.

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.


Mar 11, 2015

Your business processes run on information. In some instances, the information required to complete those processes or resolve a case is obvious and well structured. In other instances, much of the information to be applied is unstructured, buried within word documents, spread sheets, emails, etc. That hidden information could mean the difference between making the right decision and ruining a customer relationship, or worse.

Whether managing customer service, investigating an incident or tracking a project, you need to be able to quickly collect, organize and access information found in structured and unstructured form. You also need to collaborate with different role players and knowledge workers on your team. This means that the right information must be provided to the right people, at the right time, accurately and in a consumable and seamless fashion.

That sounds like ECM nirvana!

Actually, that’s what Case Management is all about. And, even if you’ve never referred to it by that name, chances are you’re practicing it in some form. In this webinar, we’ll dispel the myths and confusion around the term. We’ll explain how new case management applications and tools can help your knowledge and process workers obtain better business outcomes by:

  • Managing cases and closed-loop processes from anywhere
  • Identifying patterns and key data hidden within in-bound content
  • Maintaining up to date information and tracking
  • Moving forward from initiation to completion

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.


Mar 25, 2015

Organizations should routinely delete unnecessary information. Some companies are successful in deleting data on a routine basis while others get close but end up stuck. Why is that? The reasons are rooted in a lack of preparedness: if control over information is lacking or employees are unsupportive, it is easy to hesitate. Making the final decision to delete information is then laden with drama and uncertainty, or worse yet, nothing gets done.

In this webinar, Contoural’s Mark Diamond will explore several strategies to make defensible deletion a routine element of information management. Learn the strategies to help you “push the delete button” with confidence.

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.


Mar 26, 2015

Special time for our UK and European Community

Organisations should routinely delete unnecessary information. Some companies are successful in deleting data on a routine basis while others get close but end up stuck. Why is that? The reasons are rooted in a lack of preparedness: if control over information is lacking or employees are unsupportive, it is easy to hesitate. Making the final decision to delete information is then laden with drama and uncertainty, or worse yet, nothing gets done.

In this webinar, Contoural’s Mark Diamond will explore several strategies to make defensible deletion a routine element of information management. Learn the strategies to help you “push the delete button” with confidence.

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.