Upcoming Webinars

AIIM conducts webinars in partnership with leading industry analysts and consulting firms. We invite your questions and comments for live Q&A during each event. These webinars are free and last about one hour. Click below on the webinar title to learn more about a specific webinar. (And for more information on sponsoring an AIIM Webinar, click here.)

Upcoming Webinars

Apr 23, 2014

Transactional content comes in many forms, from many places: externally, invoices and loan applications processed from customers; internally, expense reports and purchase orders to process. These are but a few of the many forms of transactional content. Each with specific data you collect for a specific purpose. Each that could be tied to and trigger a backend process. Yet, this information once used for its initial purpose is often overlooked for additional use. Referred to as dark data, the result is a lost value in the information you have captured.

Bringing this dark data to light to connect transactional and unstructured data improves business intelligence. The result is used to create a more agile organization in decision-making, case management, and operational processes. It helps develop meaningful insight into the available and relevant information. Uniting infrastructures and interfaces that enrich the digital experience, customers and employees gain a clearer, and more complete understanding of the information they are dealing with.

In this webinar, join AIIM’s Bob Larrivee as he discusses connecting transactional and unstructured data so that it can:

  • deliver a more complete view of relevant content
  • maximize the value of your information
  • and bring business intelligence to a new dimension.

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.


Apr 24, 2014

 For our UK and European Community

Collaboration and sharing is driving content to the cloud, with mobile access as a prerequisite. According to a recent AIIM survey, in five years’ time, 33% of organizations expect to see “half or more” of their employees using iPads, tablets, or digital clipboards. Connecting mobile to process for initiation, capture, review, and approvals is poised for adoption.

Using results from a recent AIIM survey, Doug Miles AIIM Market Intelligence Director will take an in-depth look at collaboration, file sync, and secure mobile access. He’ll examine the need for systems to be on-prem, in the cloud, and/or a hybrid approach. What is the required feature set, what product types are in play, and how are strategy decisions shaping up? Join us to hear answers to these issues and more.

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.

 


Apr 30, 2014

There’s lots of talk about how accessing Dark Data can deliver a more complete view of relevant content, maximize the value of your information overall, and bring business intelligence to a new dimension. But how do you get your data into your systems effectively so that your analysis could reveal this information? Simple scan to capture isn’t enough – more advanced capabilities are needed to support your business efforts successfully.

Recent AIIM research reveals that only 52% use some form of recognition, and 23% of those that scan only scan to archive. 20% recognize hand-print in some form; and 40% capture the data and place into a process. But when many forms are littered with hand-written fields, and more than half have forms with signatures, this info can’t just sit in an archived repository, it needs to be recognized, understood, and put into your process pipeline.

In this webinar, you’ll learn:

  • The benefits to adding recognition to your capture processes
  • The importance of including hand-writing recognition into that mix
  • How intelligent capture can improve your processes and processing time, reduce exceptions and re-keying, drive routing and search, and improve compliance
  • How to effectively feed all this into analytics and big data

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.


May 07, 2014
For years we have worked on content management projects, aiming to increase the efficiency and automation of content intensive processes. As the need for automation continues to grow, the pressure from your competitors and the expectations of your customers increase along with it. The survival from this information surge will greatly depend whether your business has the knowledge and tools to enhance customer satisfaction and focus on business growth opportunities.
 
Not only do your customers and partners want prompt, quick service, they’re expecting comprehensive results. However, in order to do so we must have the ability to gather together ALL of the information that we have that relates to the customer. So how do we bring this all together?
 
In this webinar, we’ll discuss how businesses can:
  • gain efficiencies in their business transactions by managing all incoming information in one solution
  • integrate the interaction and responses to your customers in a true end-to-end business process
  • use advanced capture, semantic understanding and self learning to automate and enhance your customer service  

We’ll also hear how a Kodak Alaris customer is making this work in their business unit – and how you can apply these same techniques in your own organization.

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.

 


May 08, 2014

Is your organisation suffering from information overload hampering your ability to understand and act on customer needs? Are your archives used as simple storage centers where legal holds, classifications and retention schedules are set by arbitrary time periods? Are you storing data that has no, or negative, business value?

If you answered yes to any of these, then your company is at risk!

Modern archives should really be viewed as dynamic repositories handling all information sources. This webinar will address ways of confronting global archiving challenges facing organizations today.

  • Information volume growth – Content is king
    • Information creation and consumption continues to drive business productivity – leading to increased volumes of information to store and sources to manage
  • Proper governance – keep only what you need
    • Identify business relevant information and dispose transient information
    • Improve productivity and access to information
    • Secure your content, safeguard privacy
  • Reduce costs, manage risks, and ensure compliance
    • Cost effective archiving, lower total cost of ownership
    • Manage the information to meet business, industry and regulatory policy

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.


Jun 18, 2014

Timely access to information by enterprise systems is critical to optimum business process efficiency, customer service, corporate decision-making, working capital management, and more.  Conversely, passing inaccurate or incomplete data downstream results in exceptions that cause delays, higher costs and negative customer impact.  Traditional capture solutions can force organizations to choose between information velocity and data veracity – a losing proposition in either case in today’s environment.  During this interactive webinar, attendees will learn what best-in-class capture operations have discovered: organizations no longer have to trade information veracity for velocity.

Attendees will learn:

  • Why information velocity and veracity are more important than ever
  • The hidden costs of delivering inaccurate or incomplete data to downstream systems
  • How best-in-class capture operations speed processing without sacrificing quality
  • Key considerations for selecting a capture solution that delivers velocity and veracity
  • Case-study examples of best-in-class capture operations from a variety of industries  

Have a question you'd like to see answered in this webinar? We'll do our best to include it during the live event.

This webinar is pre-approved for one AIIM Certified Information Professional (CIP) Certification Maintenance Program credit.