Webinar Archive

The challenges of effectively managing email are many and complex. In addition to the sheer volume of email, how can an organization effectively apply retention policies, enable fast search across this vast store of valuable content, and provide for legal discovery requests and disaster recovery? While organizations have traditionally handled email in-house, outsourcing the problem to a company that specializes in addressing these needs is an increasingly viable option.

 

Join us and discover the business case for partnering with an on-demand managed service to bring your email under control. Learn about the challenges with on-premise email management , and how on-demand, managed services may provide you with a more cost-effective and complete answer to email management.  Learn how storage, search, recovery and e-Discovery as well as continuity may be more easily managed via a hosted solution.

 

Despite decades of theories and methodologies from BPR to Six Sigma, many organizations still find that processes are unowned, unmanaged, and out of control ­ in short, many organizations are "process ignorant."

Is your organization process ignorant or process smart? More importantly how do you rank against your competitors?

This webinar will examine the primary findings of the Q3 2008 Market IQ on Business Process Management report, looking at the collective experiences and opinions of hundreds of business professionals, analyzed and interpreted by the AIIM Market Intelligence unit.

Documents such as technical manuals, policy statements, newsletters, and financial reports are common vehicles used by organizations to communicate with their customers and yet, the process of publishing these documents is usually inefficient, ineffective and fails to produce content that is optimized for individual customers.

But, it doesn't have to be this way. Software tools are available to help overcome these challenges, but in order for them to perform as anticipated, we have to make changes to the way we work. And, it can't just be lip-service. You actually have to change. Silo walls must be knocked down, organizational and process hurdles eliminated, and true collaboration encouraged. By thinking differently about how you create, manage and deliver content you can help ensure project success.

 

Attend this webinar to find out what you need to do to begin creating customer-centric information assets in the most dynamic, accurate, and effective way. Discover how you think structured, collaborative authoring and content management principles can help you deliver the right information, to the right people, in the right language, in the right format and at the right time. We'll discuss the changes you'll likely need to make to create a process for content sharing, reuse and conversion to expedite delivery and improve quality and relevancy.

 

Collaboration is a joint effort of multiple individuals or work groups to accomplish a task or project. By enabling employees and members of the supply chain to dynamically share what they know, collaboration leverages the collective wisdom to achieve greater results in program and product development. As such, organizations are using collaboration technologies to better access information in context, improve the use of that information and – if done right – make better decisions faster. But collaboration can also expose an organization to risk if the business critical content being shared is not properly managed. To be most effective, collaboration tools must offer a combination of capabilities including broad access to content, integration with business processes, and compliance management.

Join us to discover:

• How Collaboration creates a culture of innovation, drives growth, and allows you to accelerate the velocity of doing business.

• How Collaboration tools are integrated with Enterprise Content Management and Records Management.

• How Collaboration and Enterprise Content Management help you to make better decisions, faster.

Capture technologies such as recognition (optical character recognition and intelligent character recognition) and forms processing, provide excellent return on investment. Converting documents into compressed, web-enabled, and searchable files streamlines processes and improves efficiencies for organizations in every industry. AIIM research shows that, the more companies leverage these tools, the more value they extract from the process. But, while these technologies are stable and mature, they come in different sizes and flavors. How do you know which ones are right for your business and your unique document management objectives?

Join us for a business requirements-gathering discussion as we walk you through the decision-making steps for finding your ideal capture solution.

According to Forrester Research, “Transactional Content” is content that typically originates with parties external to the organization -- customers or partners -- and relies on workflow or business process management to drive back-office business processes.  In this application, content not only triggers the internal processes, but is the lifeblood for the transaction itself.  To automate and execute transactional content management is to reach the low-hanging fruit in pursuit of organizational efficiency.  Join us as we look at content in a whole new way.  We’ll take a strategic look at using content to power business processes and make your organization more effective and more profitable.

When one thinks of litigation, one thinks of massive amounts of documentation to be discovered and produced—disrupting Legal and IT staff alike. As the volume of electronically stored information continues to expand, eDiscovery becomes increasingly challenging for already overburdened IT staff—not to mention the continued inefficiencies evident in the legal area -- the last place in corporations where business processes ever get applied. How to solve this conundrum? This session will focus on the ease and benefits of introducing, measuring and enforcing business processes for eDiscovery leveraging proven workflow methodology. Learn how you can reduce disruption, cost and risk by applying standardized processes across matters and parties for efficient, effective eDiscovery; why the Legal and IT departments need to be proactive in working together, and how to automate frequent requests.

 

Recent AIIM webinars have explored the issue of email management and the benefits of email archiving as the volume of critical information being carried by this medium continues to increase. In considering their eDiscovery readiness, organizations are now looking at email as one of the most vulnerable areas in the legal review process. Given this growing need for fast, comprehensive search and access across email records and repositories, more IT departments are seeking outside help. That’s where email archive outsourcing comes in.

Join us for a discussion on the pros and cons of hiring a third party to maintain your email archives. We'll provide a step-by-step look at what needs to be considered before taking this path – issues such as visibility, findability, control, and governance. We’ll explain when it’s a good option and when it’s not, specifically within the context of eDiscovery. Will outsourcing increase or decrease your risk of eDiscovery nightmares? Tune in and find out.

Are multiple document types slowing down your capture system and causing unwanted delays in getting inbound documents into your workflows? Dramatically cut the need for manual preparation, save on labor costs, and increase ingestion speed and accuracy with automatic document classification

Having to place a wet signature on documentation often creates a bottleneck within a company; which also results in the higher costs associated with paper processes (printing, scanning, shipping, etc.). Digital signatures allow users to speed their business processes, authenticate electronic documents, and contribute to a greener earth. Join us for an explanation of how to overcome this last paper hurdle.

During this presentation, you will learn:

1. Why thousands of companies are already using digital signature technology

2. How they are using digital signature technology within their Document Management systems

3. How to avoid the pitfalls when choosing a digital signature solution