Please feel free to download event's agenda and presentations below:

Creating a Best Buyer Strategy: How to Identify, Attract and Retain More of the Right Kinds of Customers to Rapidly Grow Your Business and Your Profits
Presented by author and business development guru, Bruce Johnson

Keynote: Positioning Your Company for Success
Presented by John Mancini, President, AIIM

Attributes & Sales Structure To Be Successful NOW
Presented by Bob Farrell, Publisher, The Business Resource Guide

Customer Retention by Design
Presented by Kathleen Barry Albertini, President and CEO, Management Growth Institute, Inc. (MGI)

Social Media ROI: an Oxymoron?
Facilitated by Lindsay Kelley and Mario Duckett

Commit to the Cloud: Your Customers are
Presented by Bud Porter-Roth, Founder and Principal Consultant, Porter-Roth Associates

Imaging Opportunities in the Healthcare Vertical
Presented by Deborah Kohn, Principal, Dak Systems Consulting

Records Management is not Dead when it Comes to the Deal
Presented by Bob Larrivee, Director, AIIM and Roger W. Hansen, CRM, Records & Information Management Consultant