Contract management can give you a quick return on your investment. While SharePoint is a low-cost tool, return on investment is always important, especially in this economy.

Some federal agencies embrace social networking tools -- such as Twitter and Facebook -- for public outreach.

At the National Archives and Records Administration's annual conference, attendees discussed how federal agencies must navigate complex archival and e-discovery regulations that require them to capture and store new content in the age of social media, cloud computing, and seemingly endless storage.

Analysts say the number of software vendors that sell social networking technologies to businesses will consolidate in the coming year as Microsoft captures greater market share.

Customer misconceptions, the value of education, and why deduping is a good thing (after all, do you really need 1,000 copies of a PDF?).

Industry analysts and other experts agree that a majority of companies, from Fortune 1,000 enterprises to small businesses, don’t have the electronic records management systems or policies they need.

Most companies realize that courts expect them to make all forms of electronic communication available to their opponents during the pre-trial process called "discovery." But what's the definition of relevant, and how do you find it?

SaaS is here now. But, is it for you?

Older regulations, such as the Paperwork Reduction Act, do not always work well with new Web 2.0 tools championed by White House officials.

Are you a member of the 82% club? If you want your ECM system to be used and useful, DON'T do the things on this list.

Users gone wild (with productivity). Barcodes aren’t just for UPS and the supermarket. They can make your users more effective than they are today.

One of our ECM gurus answers questions from a recent AIIM webinar.

Intelligent software agents bring efficiency and agility to old-school practices.

The value of chapters isn't just a cliche.

Interviews with AIIM Award recipients.

Smart companies are creating e-discovery teams led by legal and IT principals.

An ecosystem is developing around SharePoint. Here's how one organization is beginning to extend SharePoint with K2, a workflow tool.

You need to make decisions fast. It boils down to the oft-said adage: the right person needs the right information at the right time. Get going.

As escalating volumes and types of information drive ballooning e-discovery costs, many are exploring how information retrieval technology can support critical steps in the e-discovery process.

SharePoint buyers expect intuitive navigation, contextual search and easy administration out of the box -- but such benefits depend on how content is structured, labeled and categorized, and they require a nuanced understanding of how different audiences will navigate and search for information.

With demand for hardware and software stalled by the economic recession, a growing number of technology vendors are hoping the $787 billion American Recovery and Reinvestment Act will provide them with their own economic stimulus.

Terms, concepts, and principles

Doculabs' Perspective on Operational Excellence in ECM Deployments

An economic downturn is not the time to stop your information management projects. Let your competitors fall by the wayside, keep investing in the efficient use of your information.

Where is your electronically stored data? Map it.

Along with smothered and covered hash browns, everything you can learn everything you need to know about taxonomy at Waffle House.

Social networking has given birth to a new model inside organizations—social business networking. But for records managers, properly managing these new ways of communication and the resulting data are of critical importance.

While using multiple terms to describe one thing is common, doing so can lead to product confusion and even compliance issues in the business world. Why you should be worried about terminology management.

What enterprise content management (ECM) functionality is available to your users? How do you decide who gets what functionality? And are you delivering ECM functionality as efficiently and cost-effectively as you could be?

Unmanaged information becomes more unmanageable each day

Where’s the value in records management? A walk through three reasons why RIM could be valuable.

Nancy Richards is bringing enterprise content management to Swedish Medical Center. How this "team of one" is making management of content better, faster, and greener.

When required by budget cuts to halt or shelve a project, don’t just stop. Consider the following actions when economic circumstances derail your current project

You understand the need to control your information. Moving from understanding to action requires you to develop a strategic plan for your records and information management program.

Backup tapes do have a role in disaster recovery. When it comes to ediscovery, you need to look at other alternatives.

A successful records and information management (RIM) program, like a successful Olympic athlete, requires a team of people working toward a common goal. Records managers cannot expect to create a policy in a vacuum.

Five Tests to Determine Whether On-Demand Document Management is Right for Your Organization

Everyone wants best practices. Who wouldn’t? After all, we all want to run our business the best way, and we all want to conform to the best way of doing things

It flows from managing your business records well.

Having information in your customer's native language is critical for doing business internationally -- people won't buy what they can't read.

IM increases productivity, saves time and enables real-time cooperation. And it's dangerous. Real-time collaborative tools carry their own set of complications.

When describing their products or unique selling proposition, many companies invert the old adage that a picture is worth a thousand words.

A Web Exclusive Interview with AIIM Certified Records Manager and ERM/ECM Instructor Carl Weise

What does that acronym stand for?