Case Studies

MOEITS is responsible for managing the systems and processes used by Midwest Operating Engineers, Local 150 of the International Union of Operating Engineers and one of the largest labor unions in the United States. As part of its duties, MOEITS oversees the technology used to run various programs and services offered by the union, including a credit union, a pharmacy, insurance and legal services, and union grievance processes. MOEITS decided to install a KnowledgeLake solution that integrates with the union's Microsoft SharePoint system. "I downloaded KnowledgeLake Capture and reveled in its ease of use," says Borden. A video case study.

Ferring Pharmaceuticals required the integrity of its electronic lab records containing formulas, clinical trial results and other scientific-intellectual-property data be protected and legally defensible as authentic. It selected Surety’s AbsoluteProof trusted, digital time-stamp solution to lock down “time of creation” and defend the authenticity and legal ownership of its IP, if ever needed, even decades down the road. AbsoluteProof integrated into Ferring’s electronic lab notebooks solved the problem, and reduced the amount of time Ferring’s scientists needed to spend “signing and witnessing” research content, saving hundreds of thousands of dollars annually. Without such a security control, the company would have exposed itself to lost IP claims, rejected patents, and ultimately lost revenue. Read more.

NABCO Entrances is a leader in the market of specialty doors, but the company's path to growth and efficient operations was blocked by mountains of paper documents. To solve the problem, NABCO implemented a knowledgeLake solution that runs with its Microsoft SharePoint-based intranet. The result is that employees can find documents -- including important archived files -- faster than in the past.

Palm Beach State anticipates that if they had not used ECM to address Verification, their processing costs would have doubled. Instead, their transition to ECM enabled the College to complete more Verications by September 15, 2009, than they did in all of 2008 for the same cost.

The State of Missouri’s Division of professional registration provides administrative support to professional licensing boards responsible for regulating the activities of nearly 400,000 customers representing 240 different professions. Its main challenges are: missing applications and supporting documents; lack of central storage and access to documents; no public access; processing delays; and suffering customer service. Missouri needed to speed processing and make electronic documents instantly available. A success story.

A healthcare provider deals with numerous invoices that need to be paid in a timely manner, but the invoice approval process was manual and time-consuming. The process had potential for streamlining. A document management system would be a great way to introduce efficiency and reduce frustration. Read how this provider found the solution.

Facing a diverse set of business challenges, a company discovers that a document management system can reduce risk and ease audits.

Since its inception, the Archive has used the most advanced electronic tools to collect and catalog documents; however, the growing influx of documents and the advent of the digital era demanded a step forward. In this case study, you'll learn how their goal to make information available to the public was achieved.

The first step to gain control is to distinguish records from non-records. Organizations must understand that saving everything does not constitute an effective records management program. Rather, this all-or-nothing approach accomplishes the opposite; it hurts an organization's ability to manage actual records and costs them unnecessary money in storage. After separating out business records, organizations can then begin to categorize them for filing and apply retention schedules to determine how long each record should be maintained.

By using Knowledgelake and Microsoft SharePoint, Midwest Operating Engineers Local 150 achieved our orginal payback projection of less than five months, and today we have found many other savings that have improved our business processes.