In Accounts Payable, “Garbage In” Can Make Quite a Mess by , for

Capture ECM ERM

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In the early days of computing, there was a popular saying about the power of information technology.  “People make mistakes,” the saying went, “but to really screw things... read more

7 Best Practices for Workflow and BPM by , for

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Whether you rely on the workflow you get with an ECM suite or on the heavier functionality of a BPM product, I recommend these 7 best practices. Some of them may be new to you – like how y... read more

#infochat:: Social in the Flow by , for

ECM Social Business

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What exactly is: "Social in the Flow”? Of course, you’ve heard of social business by now. While there are still arguments over what social means and why you should do it; the sm... read more

Socializing the business - the light's on but there's no one home….. by , for

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    The new AIIM Industry Watch report entitled "Social in the Flow" takes a deep dive into one of the sides of social tools/n... read more

BPM vs Workflow – Which to Choose by , for

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  Workflow is the steak, BPM is the whole frickin’ cow (or some such silly comparison). FYI – I work at OpenText and I used to work at Oracle. This post is neither endor... read more

The Latest - Good - News About Digital Signatures by , for

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The following is a guest blog post by John Marchioni, General Manager & VP of Business Development, ARX and co-speaker at two upcoming AIIM Webinars. 7 Steps to Business Process Manageme... read more

Repurposing Content by , for

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When I took AIIM’s ECM Master Class, one of the concepts I really didn’t understand very well  at the start was ‘repurposing’ – to be honest, it seemed like a... read more

Building an effective capture solution – Part 3 of 3 (Storage/Business Policy/Workflow) by , for

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Building an effective capture solution – Part 3 of 3 (Storage/Business Policy/Workflow)   The real value of capture is realized when the information extracted from images is u... read more

Mobile BPM -- Driving Process Agility by , for

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As usual, I was up against a tight deadline to give final approval on a statement of work that needed to go out for signature today. True story – I had just boarded a plane so I grabbed my new 4G-e... read more

Process Automation: Tools to Match the Job by , for

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I’ve heard on more than one occasion, workflow or process automation would be great if only it were fast, easy and inexpensive to implement. Oh, and by the way, I need to extend the end us... read more