Governance, Culture, and Capability by , for

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  No offense to all of my friends who work for consulting companies, but technical consultant are a dime a dozen. You'll find them on every social network, sharing their knowledge a... read more

What We're Thinking When We're Asking You About ECM by , for

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This post isn’t groundbreaking but it may be useful to you. Here are the kinds of questions I ask our ECM clients when assessing their ECM requirements. Use it as a starting point, a check... read more

7 Best Practices for Workflow and BPM by , for

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Whether you rely on the workflow you get with an ECM suite or on the heavier functionality of a BPM product, I recommend these 7 best practices. Some of them may be new to you – like how y... read more

Focusing Too Much on the Future by , for

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When my company is nearing a new product release, there's this funny little dance between product management and the sales organization that is fairly common within product and service compa... read more

EIM, ECM, ERM, KM, Collaboration = Confusion by , for

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I had a conversation with a brother in law a few years back about academia, and the seemingly overwhelming need to pontificate on every thought, every idea, every possible variation of and argum... read more

SharePoint Marriage Guidance by , for

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  Introduction I normally talk about SharePoint project success in terms of “SharePoint Celery”, where I see the negative calorific value of eating a stick of celery ana... read more

Big Data Needs Solid Requirements by , for

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  Big data is too big for most organizations. It’s not because there is too much raw material to deal with, nor is it because of a lack of applicable tools. It doesn’t even... read more

How should a “Perfect” Search project be run? by , for

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It was Friday evening, and Charlie was meeting his friends for a drink. They all worked in IT and had, between them, years of experience, especially in the area of enterprises and enterprise sea... read more

Know the Requirements by , for

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This is going to sound a bit soapbox I know but, but I think it is important on many levels. I have a nephew in the greater Boston area who recently tried to purchase tickets to the Bruins hocke... read more

The Wake-up Call by , for

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Having spent most of my career working with structured data, I was initially happy to see that the ECM project plan presented at the AIIM ECM Master class, looked a lot like a systems developmen... read more