Patient Records - But Mine Is Special by , for

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Over the past few months, I have had the good fortune to speak at several events focused on healthcare. This is something I heard many times, “but mine is special”. The reference her... read more

Principles of Holistic Information Governance by , for

ECM ERM

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  This previous post was about the need for holism in information governance. This post brings up topics that you’ll have to deal with in defining holistic information governance.... read more

Paper: Why take the risk? by , for

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I was just reviewing the listings on the US Department of Health and Human Services website, citing patient information breaches affecting more than 500 individuals. At the time of this writing,... read more

A Few Minutes with an Archivist by , for

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One of the attendees at our recent AIIM New England event in CT was Jennifer Sharp. I’ve been following Jen on Twitter for quite some time, I was very happy to see her at the event, and I... read more

SharePoint - Documents and Records Management, Really? by , for

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Having worked with SharePoint for a while now, I often get asked if it is actually any good for proper document and records management, of course I always say "Yes", howe... read more

Records Matter, Declaration Doesn't - Revisited by , for

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This is a response to comments that Jürg Meier made recently on something I posted a while ago. Jürg is a very smart and personable guy, whom I had the pleasure of meeting in person at... read more

With All of This Data, What Must Be Retained as a Record? by , for

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Most records managers will tell you that the retention of information content must be determined by the company’s retention schedule – and this a correct. However, as... read more

Paperless in Heathcare: The Carrot and the Stick by , for

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I was thumbing through this week’s InformationWeek magazine and ran across an ad promoting the Centers for Medicare & Medicaid Services (CMS) incentives for professionals and hospitals... read more

Can Records Change? by , for

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This time, the title is actually a question, and it’s one that we are dealing with right now. We have resolved the issue, but I’m not sure that we fully understand the subject. We re... read more

The Information Lifecycle Matters by , for

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My last post generated a lot of very good feedback about whether it is ever okay to maintain two separate repositories, one for collaborative content and one for records.  This proved very... read more