Top 5 Excuses for Sticking with Paper Documents by , for

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About a week ago, I had a nice conversation with two other AIIM Expert Bloggers Chris Walker and Chris Riley about some of the crazy excuses we've heard from people for sticking with cu... read more

Take the pain out of meetings when you automate your meeting minutes creation by , for

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Meeting minutes from public entities like city councils and public universities provide citizens with almost floor-to-ceiling windows of insight into the goings-on of tax-payer supported efforts... read more

Enable FOIA requests and government transparency through citizen self service by , for

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Freedom of Information Act (FOIA) requests help to keep our government transparent. Well, they’re the best tool we have at least. We found some compelling issues on this topic down in&... read more

How to conduct a needs analysis for electronic forms by , for

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One of the best ways to analyze and refine your electronic forms projects is to conduct a brief needs analysis to determine what forms are targets for optimization and which can be eliminated or... read more

The Art of Capture, Step 2: Convert from Paper to Electronic Forms by , for

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  Part two in a series that examines the process of electronically capturing in Web-based forms the information trapped in today’s paper-based processes.   As Sun Tzu... read more