Knowledge Kaizen with Yammer and SharePoint by , for

SharePoint Social Business

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This blog post is based upon the work undertaken with with a global FMCG organisation. ‘Kaizen’ is a Japanese word term for continuous improvement. In order to maintain a healthy... read more

Student Perspectives: An Interview with Don Eichelberger of Johns Hopkins University by , for

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Many students are often open to discussing their perspectives on the training, educational experiences and value they received as a result of attending an AIIM Training program. I recently had t... read more

ECM and Records Management System Design Issues Impacting End-User Change by , for

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It is well known that the primary reason ECM and records management implementations fail is because of change management issues. This seems to happen even if a significant change management effo... read more

I know what I mean . . . Don't you? by , for

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Recently, I asked a question on a KM forum asking for examples of best practices for collecting and processing requirements for a KM tool implementation. I thought I phrased my request in a clea... read more