When Instant Communication Isn't Fast Enough by , for

Blog Entry

Remember when e-mail was the ultimate in instant electronic communication? Short of the telephone, it was the best way to solicit information from someone on a timely basis – and it carrie... read more

A Tweet is a record by , for

Blog Entry

One of the questions that came out of last week's #ECMjam resonated with me: Are tweets records? I was on the road, occasionally able to watch the conversation on my mobile phone, but unable... read more

Are You Part of the Problem, or Part of the Solution? by , for

Blog Entry

There’s a lot of talk about “Millennials” these days, and what impact they/you will have on the future of our organizations. For those of you not familiar with the term, Millennials, or “Echo Boom... read more