The Email Pyramid by , for

Blog Entry

One of the key issues in Records Management is how to manage email. Email is the dominant content type requested by FOIA and eDiscovery because it often contains the “smoking gun,” a... read more

Are Certifications Important When Selecting a Records Management System? by , for

Blog Entry

As regulatory and compliance mandates raise pressures on organizations across all industries, the need to control diverse forms of content has increased exponentially. Too much information, held... read more

E-Calendar Records by , for

Blog Entry

As amazing as technology systems are in their ability to enhance creating, sharing, and processing information more efficiently and effectively, it still amazes me how many ways we discover that... read more

Redaction = ROI for Document Imaging Systems by , for

Blog Entry

In talking with a potential client last week, the client was interested in how ROI can be achieved and what other benefits can be realized through a document imaging system implementation. I use... read more

Enable FOIA requests and government transparency through citizen self service by , for

Blog Entry

Freedom of Information Act (FOIA) requests help to keep our government transparent. Well, they’re the best tool we have at least. We found some compelling issues on this topic down in&... read more

Government Social Business by , for

Social Business

Blog Entry

  Since joining AIIM a month ago, I have been blessed to be able to expose my thoughts and tweets to a whole new community. I have noticed since using the #AIIM hashtag, I have been get... read more