AIIM 2012: Ted Schadler on Empowering Employees, SoLoMo, and Dilbert by , for

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The AIIM Conference 2012 is full of informative and though-provoking sessions and keynotes. In this first keynote conversation, Ted Schadler gives us a preview of his keynote session as well as... read more

Social Business Empowerment by , for

Social Business

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A part of the Social Business Roadmap Wiki Discussion SeriesEmpowermentExamples of Empowerment¶Case Studies ¶References¶ read more

The dawn of service economy by , for

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Reading Josh Bernoff and Ted Schadler's "Empowered" inspired me two conclusions : - marketing is being replaced by service. - to be able to deliver a customized service to... read more