We’re talking content, not process. by , for

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This is a statement I have heard over and over again when discussing an ECM environment. All too often folks look at process as being a series of events that can be documented on a flow chart, w... read more

Not planning to go mobile? Guess again. by , for

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I was reading an MSNBC post this morning by Suzanne Choney that really struck home. (I am one of the majorities in this one.) The post title is a bit deceiving as it states, “25 perce... read more

Social Networking: What's old is new again. by , for

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Social networking is not a new concept in fact it is really quite old with formal recognition surfacing in the 1800’s yet if you consider ancient Rome and Greece, one might say that it rea... read more

Technology does not equal ECM by , for

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There are many times in my classes and lectures when I have asked the simple question, what does ECM mean to you and the response is related purely to technology. When I hear this, I cannot say... read more

Longevity: An Ancient Lesson by , for

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I just returned from a vacation trip in the Mediterranean region. This is something that my wife and I had talked about for many years, the idea that we would explore the ancient ruins in Rome,... read more

Tweet. Post. Get Fired. by , for

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It is amazing how many folks are facing the possibility that they could be fired for something they Tweeted or posted in Facebook, LinkedIn or other social media outlets. A quick search shows th... read more

Content Organization before Technology Application by , for

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One thing I have heard over and over in this industry is that the technology is in place but the situation is still no better than it was. Findability of information is still a major challenge a... read more

You’ve got problems. You’re not alone. by , for

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Many times in my classes and at various lectures, I am told by students and attendees that they are relieved to learn they are not the only ones struggling with various organizational issues. No... read more

Capture: Choosing the right tool for the job by , for

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Last week I attended the AIIM/info360 conference in Washington, DC and as always, found it to be interesting and challenging, especially when it comes to hardware. Not that I have a hard time un... read more

BPM: The Tsunami Effect by , for

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First, to all of my friends in Japan, I hope you and your families are well and I wish you all the best in these trying times. As I watch the news stories about the earthquake and resulting... read more