Service Bureaus: The Unheralded Heroes of Our Industry by , for

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I just spent three days with a group of people who are dedicated, smart, hard-working, knowledgeable, and all the other superlatives you can think of – they are the people who own and work... read more

Automated Processing & Manual Data Entry: Establishing the Right Mix for Your Business by , for

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Many companies rely on a combination of automatic pattern recognition technology and manual data processing. Even with automated forms processing, bad data can get through.  And accuracy le... read more

Data about Metadata - Indexing large format documents by , for

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For the last 13 years, I have learned there are no shortcuts to indexing large format drawings.  I have heard stories about utility companies outsourcing an imaging project where they scan... read more

That ROI was not where I last left it by , for

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For large companies, it’s the only way to get executive sponsorship, for mid-sized business it’s a way to win praise, and for small business it’s the way to grow.  ROI.&nb... read more