What the CIO Thinks About the Electronic Records Management Project by , for

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The best CIO I ever worked for did several things very well: taught the organization how to plan strategically; bridged tactical IT implementations into organizational strategy; empathized with... read more

Social collaboration software: helping make the world smaller by , for

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Using technology to support collaboration in business is far from a new idea – the reason email is so well-entrenched, for example, is that we’ve been using it for decades. However,... read more

What is a collaborative organisation, anyway? by , for

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Over the last few years, I've spent a lot of time writing and talking about the benefits of collaboration and the technology to support collaboration in its many forms. What has become clear... read more

The changing role of managers in the collaborative organisation by , for

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One of the most important pieces of advice that I give when I'm talking to organisations about how to build a collaborative culture, is to avoid underestimating the power of middle managemen... read more

Embracing resistance to change by , for

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From talking to many different types of organisations about their collaboration initiatives, one of the issues that surfaces regularly is the problem of resistance to change. Of course, this is... read more

Improving Dialog within Your Company by , for

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In a post on the Harvard Business Review Blog Network by Boris Groysberg and Michael Slind, the authors shared the results of a small survey they conducted focusing on the high rate of change in... read more

Open for Social Business ... Open for Social Discussion? by , for

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Who puts in the plumbing on corporate Facebook? Infrastructure-wise we understand that corporate IT are the implementers and early adopters. Culturally, I get that the community manager is charg... read more

WYSIWYG 2.0 by , for

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Psst ... hey ... yeah you. You social engineers getting certified in Business Facebook applications! Remember what-you-see-is-what-you-get? Probably not unless reinventing yourself for... read more

SoLoMo Wave Coming: Grab a Board by , for

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AIIM president John Mancini talks about trust, being always on, the blurring of information boundaries, and the need for information professionals. Here’s the second in our series of A... read more

Mr. Popularity and Your Enterprise 2.0 Community by , for

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Let's do an experiment. Take five minutes and do a quick search of your organization's blogs, microblogs, wikis, and forums that are available behind your firewall - and then let me know... read more