Touch Points by , for

Blog Entry

Those seeking to streamline their document processes have every right to be frustrated. There is an unreasonable disconnect between the seemingly simple desire for information control and the co... read more

Now that I have SharePoint - What Do I Do with It? by , for

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It continues to amaze me how many organizations have SharePoint or go out and purchase it but still aren't sure what to do with it.  While you could easily show them the SharePoint whee... read more

It is all about process! by , for

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For those who watched the Lions play this past Sunday, what you heard and continue to hear was how the process of what once was considered to be a touchdown catch, was not finished. Thus the tou... read more

BPM is a Team Sport by , for

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In many of my classes and lectures I am often asked who is responsible for a Business Process Management (BPM) project. Who should be leading the effort and own the responsibility of it all? Whi... read more

If BPM is important, use it! by , for

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Recent findings in the AIIM Industry Watch Report titled Business Process Management: Are we Making the Most of Content-Driven Processes, show that 69% of the 495 responding companies consider B... read more

It's time to seriously think about what we're measuring by , for

Blog Entry

One of the lessons from the last Enterprise 2.0 conference was the new focus on metrics and business processes. The reason is quite simple : many of enterprise 2.0 successful early adopters star... read more

Document Management: Is It Still Valid? (CAD Manager Column) by , for

Social Business

Discussion

File and document management can provide very positive results for the CAD workplace. The year was 1989, and I was a CAD manager with 30 AutoCAD and MicroStation users and we'd just pas... read more

10 Fast Facts About Document Management by , for

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Pam Doyle’s presentation at the AIIM road show in Chicago contained some “fast facts” about document management that I thought worth repeating. I thought these reminders of DM... read more