Why best-practices are the best practice by , for

Capture ECM

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There is a tendency in the darker corners of many organizations for people to want to go their own way when it comes to managing processes and information. This doesn't have to be a bad thin... read more

7 Best Practices for Workflow and BPM by , for

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Whether you rely on the workflow you get with an ECM suite or on the heavier functionality of a BPM product, I recommend these 7 best practices. Some of them may be new to you – like how y... read more

Mobile Pitfalls and Getting Started by , for

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In this AIIM 2013 preview, learn about how mobile tools fit into your overall enterprise content management strategy. I’ll be teaching a one-day pre-conference tutorial of AIIM’s ECM... read more

BPM vs Workflow – Which to Choose by , for

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  Workflow is the steak, BPM is the whole frickin’ cow (or some such silly comparison). FYI – I work at OpenText and I used to work at Oracle. This post is neither endor... read more

How Far Would You Go.. by , for

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  … To Achieve Perfection In Your Information Management Initiatives? Over a good few years, I have been fortunate to have experienced a variety of Information Management... read more

To Boldly Go Where No One Has Gone Before by , for

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Have you ever thought about charting the enterprise? To boldly go where no one before you in your organization has gone? I know, it sounds like an episode of Star Trek, but in reality, there are... read more

SharePoint might be the steak… but partners are the sizzle by , for

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I was reading Christian Buckley’s blog post, SharePoint wins with the ECM Ecosystem, and I think I got a little confused, I started to write a comment to his post and that comment sorta be... read more

Mobile BPM -- Driving Process Agility by , for

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As usual, I was up against a tight deadline to give final approval on a statement of work that needed to go out for signature today. True story – I had just boarded a plane so I grabbed my new 4G-e... read more

Capture begins with process by , for

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Capture begins with process As a prelude to an upcoming series of blog posts I will be posting on the topic of “Building an effective capture solution” I wanted to preface these... read more

AIIM Training Update by , for

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When AIIM released the very first ECM and ERM Master Classes in January 2006 we had no idea how big this would be. More than 20,000 students later, AIIM has established itself as the leading pro... read more