The changing role of managers in the collaborative organisation by , for

Blog Entry

One of the most important pieces of advice that I give when I'm talking to organisations about how to build a collaborative culture, is to avoid underestimating the power of middle managemen... read more

No really, social collaboration is NOT a waste of time by , for

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I've lost count of the number of times people have asked me how they can convince their senior executives that social in business is not a waste of time. It's one of those frustrating ch... read more

If you build it, will they really come? Getting the conditions right for adoption of social collaboration by , for

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Businesses are increasingly recognising the potential benefits of using social collaboration tools as part of a strategy to improve levels of collaboration within their organisation. What's... read more

Social collaboration - my (and your) new AIIM blog by , for

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Hello, and welcome to my first, introductory post in my new blog here on AIIM. My name is Angela Ashenden, and I am a Principal Analyst at UK-based research and advisory firm MWD Advisors, where... read more

AIIM 2012: Social, Local, and Mobile is Already Here by , for

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What a difference a year makes! Having just come from the AIIM 2012 conference, I realize how things have changed. A year ago, the iPad was a fad, social meant Facebook, and the cloud w... read more

Best practices for client and vendor interactions by , for

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Here are some tips to streamline the relationship issues with customers and vendors as they creep up during the implementation of enterprise software and technology projects. We try to put a... read more

AIIM Best Practice - Controlling Email by , for

ERM

Wiki Page

Email is a pervasive part of business addressing all aspects of our business lives. To some, it is the center of their business communication and the primary business application that they use. The... read more

AIIM Best Practice - Email Management Maturity Matrix by , for

ERM

Wiki Page

Companies that don't manage their e-mail are asking for trouble.Ah, the wonders of hindsight. If Enron's upper management had known their email would be involved in their downfall, they might have... read more

Why Don't People Like Me? by , for

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"So I started this blog like you told me, but I haven't gotten any comments."   "I moved our meeting agendas/minutes to the wiki, but no one seems to care."... read more

Playing to Learn by , for

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How did you first learn how to join a team and start contributing?  Where did you first learn leadership skills?  When was the first time you learned conflict resolution? I don... read more