In Accounts Payable, “Garbage In” Can Make Quite a Mess by , for

Capture ECM ERM

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In the early days of computing, there was a popular saying about the power of information technology.  “People make mistakes,” the saying went, “but to really screw things... read more

10 Ways to Improve Capture OCR and Indexing by , for

Capture

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Many organizations have great capture tools but aren’t using them effectively, often without realizing the gap between what they're doing and what they could be doing. You may have inv... read more

Digitizing Accounts Payable – Advice for the First-Timer by , for

Capture

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At a recent IAPP chapter meeting, I listened to a colleague describe the challenges of accounts payable.  As manager of the finance department, she finds that all the great advances in comm... read more

Don't just automate, innovate! by , for

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Properly conceived and implemented, information technology lets us save time, money, and resources on a daily basis by allowing us to automate the more predictable, repeatable, and painful of ou... read more

What's Different about AIIM 2013 and How To Build a Convincing Business Case to Attend by , for

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I wrote this up for members and sent it out last week.  Feedback has been good, so thought I would share with our online community as well.  Hope this helps and feel free to follow up.... read more

The Latest - Good - News About Digital Signatures by , for

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The following is a guest blog post by John Marchioni, General Manager & VP of Business Development, ARX and co-speaker at two upcoming AIIM Webinars. 7 Steps to Business Process Manageme... read more

Thoughts on Automation of your Social Experience by , for

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"A positive customer experience can create a brand advocate who shares the experience with their network of family and friends. And it’s not just the network effect; studies show... read more

The hidden truth about CMS upgrades by , for

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Among the criterias that are most often ignored in request for proposal (RFP) offers are content management system (CMS) major version upgrades. Most clients assume that they will be transparent... read more

Roomba For Records by , for

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I have friends who don't enjoy vacuuming or don't enjoy this task and have instead invested in a Roomba.  The Roomba is made by iRobot and it is an autonoumous robotic vacuum. ... read more

How Can Data Capture Rescue the Healthcare Ecosystem? by , for

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The recent news about the Supreme Court’s decision to uphold the Affordable Healthcare Act got me thinking. No, not about my own healthcare insurance, but instead the impact of adding tens... read more