How to do Alerts and Notifications by , for

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One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its... read more

Retaining Alerts and Notifications: What’s Required? by , for

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What happens when a consumer agrees to do business with a supplier electronically? The consumer creates an online profile and adds their communications preferences – such as whether they w... read more